Fraud Prevention Associate jobs in North Dakota
Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Fraud Prevention Associate jobs
Payment Fraud Prevention Specialist
- University of North Dakota
-
Grand Forks, ND
FULL_TIME
-
The University of North Dakota is currently not hiring remote employees in the following states: AR, CA, CO, HI, MD, ME, OR, PA, WA, and any country outside of the United States.
Payment Fraud Prevention Specialist
494495
Grand Forks, North Dakota, United States
Procurement & Payment Services
Other
Full-time Staff
Closing on: Apr 4 2024
Salary/Position Classification
$46,000 - $51,450 dependent on experience, Exempt
40 hours per week
100% Remote Work Availability: No
Hybrid Work Availability: Yes
Purpose of Position:
Are you curious, motivated, and forward-thinking? If so, then we have the perfect opportunity for you! The University of North Dakota’s Procurement and Payment Services (PPS) department is searching for a conscientious team member who wants to leverage their skills and experience to safeguard our organization against fraudulent supplier activities. PPS plans, organizes, and directs all purchasing and accounts payable activities across campus. The department’s focus is to provide quality, professional service to the University community and to function as the liaison between the supplier community and the University.
As Payment Fraud Prevention Specialist, you will be the first point of contact for suppliers, assuring the quality of supplier set up and disbursement activities (approximately $260M annually) of the University of North Dakota for fraud prevention. This position will plan, develop, and administer internal quality assurance and compliance activities. The successful candidate must exercise discretion and independent judgement based on the associated risks and impact of supplier data and how it relates to other interfacing systems.
A key part of this role is fraud prevention through scrutinization of registration or change documents for inconsistencies or red flags. Using customer-focused communication skills, you will confirm supplier details through verification channels which includes required phone conversations with the suppliers and detailed documentation. The Payment Fraud Prevention Specialist will serve in a leadership role in both the North Dakota University System’s collaborative effort to manage our shared suppliers, and UND’s continuous improvement initiatives. This position also monitors error queues and queries for system issues and troubleshoots issues and/or collaborates with leadership team to determine options/solutions.
The Payment Fraud Prevention Specialist reports to the Payment Services Manager, and works closely with the Procurement Systems Administrator, Procurement Manager, and the PPS team.
Duties & Responsibilities
Subject matter expert for procurement and payable system for Supplier setup.
Possess a heightened sense of awareness with no request being considered routine, and the confidence to "push back" until all reasonable steps have been taken to verify supplier documentation.
Complete Supplier Setup Process, which includes researching and verifying supplier information, as set forth by enhanced North Dakota University System (NDUS) and UND controls for fraud prevention; Research and verification involves direct contact with suppliers to ensure validity and quality of information; document communication for audit compliance.
Communicate and coordinate in a timely, customer-focused manner, with all stakeholders related to the status of supplier setup or maintenance activities.
Assume leadership role in the North Dakota University System’s collaborative efforts to manage the shared supplier file.
Represent and promote UND's interests on NDUS system wide continuous improvement workgroups and lead initiatives aimed at improving supplier policies and procedures.
Partner with the Learning and Development Specialist, act as the content provider for training materials for current, updated, and new features and processes. Act as subject matter expert in the development and delivery of training for UND departments regarding new supplier set up and supplier change requests.
Monitor error queues and queries for system issues; troubleshoot issues and/or collaborate with leadership team to determine options/solutions.
Review and analyze records and disbursements; collect performance data; identify adverse trends; and determine possible changes to processes, policies, and procedures.
Proactively propose corrective action planning and service improvement activities based on investigation of area of potential security or process risk.
Research and participate in quality assurance and anti-fraud professional development
Required Competencies
Demonstrated strong communication skills – including written, oral and listening with ability to articulate ideas clearly, concisely, and persuasively, showing sensitivity to one’s audience.
Ability to influence team without direct authority and navigate through difficult or ambiguous situations.
Requires the ability to work effectively under pressure in a fast-paced environment, manage multiple projects simultaneously, and meet established goals and objectives.
Possess excellent customer service, organizational and prioritization skills.
Self-starter, results focused and keen attention to detail.
Ability to articulate continuous improvement methodologies, technologies, and process improvements.
Demonstrated strong ability to think creatively, analyze and solve problems, and make sound decisions.
Minimum Requirements
Bachelor’s degree
3 years of directly related experience.
Proficiency with Microsoft Office suite (i.e. Excel, Word, Outlook, and TEAMS).
Successful completion of a Standard Criminal History Background Check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.This position does not support visa sponsorship for continued employment.
Preferred Qualifications
Experience in fraud prevention or detection.
Experience in federal fraud investigation.
Experience with supplier relationship management Experience in audit, purchasing, accounts payable, or accounting/finance in higher education or the public sector (government).
Experience working in a PeopleSoft finance module environment.
Experience working with an electronic procure to pay system such as Jaggaer, Coupa, etc.
Experience working in the banking or financial services industry.
Please note, all employment postings close at 11:55pm CST.
Position Benefits
Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.
Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.
UND also offers an employee tuition waiver and a variety of professional development opportunities.
Find out more about UND's great benefits and perks here!
Find out why Grand Forks is Cooler.
All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.
Need help?
Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit.
Veteran’s Preference
Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.
Confidentiality of Application Materials
Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.
EEO Statement
The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202. - 24 Days Ago
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About North Dakota
North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city.
Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Prevention Associate jobs
$40,934 to $52,461
Most Popular Cities in North Dakota for Fraud Prevention Associate Jobs
What does a Fraud Prevention Associate do?
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