Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Applicants must be 18 years of age or older with a high school diploma, or proof of GED, and no criminal record. Duties include monitoring entry /exit access points and monitoring surveillance cameras to deter and prevent theft. Must be capable of detaining suspects, writing reports, testifying in court, and possess good verbal conflict resolution skills.
Monday -Friday. 1:00pm -9:00pm. Some weekends required.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
Experience level:
Schedule:
Work Location: In person
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