Fraud Prevention Associate jobs in Fargo, ND

Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Fraud Prevention Specialist
  • The First National Bank of Bemidji
  • Bemidji, MN FULL_TIME
  • POSITION SUMMARY

    This position serves primarily external customers; however, responsibilities also include serving internal customers whenever the opportunity presents itself.

    This position does not involve direct day to day supervision of employees.

    Confidentiality of customer information cannot be overstated. It is expected that all customer information be kept in the strictest confidence. We must do whatever it takes to ensure that our relationships with the public are not jeopardized.

    The purpose of this position is to provide excellent customer service while minimizing bank losses, including both financial and reputational. The position is responsible for maintaining compliance with Regulation E through the investigation and resolution of unauthorized transfers and transactions, and additionally is a resource regarding identity theft claims and other types of fraud.

    SKILLS & ABILITIES

    • Customer Service: Responds promptly to customer inquiries using effective and clear oral and/or written communication. Understands the importance of customer satisfaction and retention
    • Accountability: Capable of exercising good judgement and confidence to execute
    • Professionalism and Attitude: Present self in a professional manner, and exhibit positive attitude
    • Attention to Detail: Regularly produces accurate work and exhibits pride in quality of work, while correcting imperfections without prompting
    • Time Management: Meets deadlines through careful time management and effective organization of tasks with multiple interruptions
    • Collaboration/Working with Others: Works effectively with peers, management, and independently, self-motivated to succeed
    • Proficient in use of technology
    • Propensity to recognize irregular or suspicious transactions and take steps to resolve issues

    DUTIES & RESPONSIBILITIES

    • Follow error resolution procedures as defined by Regulation E, Electronic Fund Transfer Act (Reg E)
    • Research and maintain detailed records of POS/ATM errors, offages and charges, including losses and recoveries
    • Recognize and resolve identity theft claims
    • Recognize and resolve internet/telephone scams
    • Assist CSRs and Customer Transaction Representatives with the resolution of check fraud and counterfeit items
    • Work closely with the BSA Officer to identify suspicious activity and conduct fraud research for required reporting
    • Provide fraud education internally and externally
    • Monitor newsbytes from regulatory and fraud trade organizations, including notifications of fraudulent items
    • Develop and maintain external contacts/resources such as MBA Legal, Fiserv Card Services, and other local banks to assist in resolving risk/fraud related situations
    • Initiate reports with law enforcement on the bank’s behalf for cases in which the bank is the victim; this potentially includes court appearances
    • Develop and maintain written procedures for each of the fraud related duties
    • Gain knowledge of MasterCard Operating Rules as they relate to FNBB and the MasterCard debit card program
    • Research reports generated by CaseTracker fraud detection software
    • Gain broad knowledge of bank products and services
    • Investigate disputed transactions and file chargebacks to attempt to recover funds
    • Track and report fraud statistics for use of the Information Security Committee and/or Chief Risk Officer, as well as other department-specific fraud data, such as Zelle
    • Complete Incident Reports under the direction of the Chief Risk Officer, Information Security Officer, and/or BSA Officer
    • Recognize cross selling opportunities for other products and services offered at FNBB
    • Ensure backups for the position are properly and thoroughly trained
    • Attend required staff meetings
    • Follow security procedures
    • Support a diverse and inclusive culture
    • Abide by all policies, procedures, and expectations set forth in the Employee Manual or requested by management
  • Just Posted

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Loss prevention associate
  • TJ Maxx
  • Fargo, ND FULL_TIME
  • JOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off t...
  • 23 Days Ago

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Fraud Application Investigator
  • U.S. Bank National Association
  • Fargo, ND FULL_TIME
  • At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succee...
  • 2 Days Ago

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Loss Prevention (FM Area)
  • ASP Of Moorhead, Inc
  • Fargo, ND PART_TIME,FULL_TIME
  • ASP of Moorhead, Inc is hiring for Loss Prevention positions. Must be 18 years old and have a high school diploma or GED. Be able to pass a background and drug test. Pay between $17.00 to $19.00 Text ...
  • 8 Days Ago

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Loss Prevention Investigator
  • Fleet Farm
  • Fargo, ND PART_TIME
  • Loss Prevention is an exciting and challenging career for individuals who are detail oriented and self-motivated. This department ensures that the company is doing the right things to preserve profits...
  • 12 Days Ago

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Loss Prevention Specialist (Military Veterans Encouraged to Apply), Security & Loss Prevention
  • Amazon
  • Fargo, ND FULL_TIME
  • DESCRIPTIONThe Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset...
  • 1 Month Ago

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0 Fraud Prevention Associate jobs found in Fargo, ND area

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Audit Senior Associate - Affordable Housing - Remote Eligible
  • Eide Bailly LLP
  • Fargo, ND
  • Overview: Who We Are Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 off...
  • 3/27/2024 12:00:00 AM

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Mail Operations
  • Ascensus, LLC.
  • Fargo, ND
  • Job Description Department Responsibilities: Ascensus Trust is responsible for the back office trust processing for plan...
  • 3/26/2024 12:00:00 AM

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Criminal Investigator (Special Agent) - Direct Hire 'AMENDED'
  • Department Of The Treasury
  • Fargo, ND
  • Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at: https://ww...
  • 3/25/2024 12:00:00 AM

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Personal Banker - Roving Dakota Plains District
  • WELLS FARGO BANK
  • West Fargo, ND
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Personal Banker - Roving Dakota Plains District
  • WELLS FARGO BANK
  • Fargo, ND
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Customer Experience Manager
  • Five Below
  • West Fargo, ND
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/24/2024 12:00:00 AM

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Asset Protection Associate>
  • J. C. Penney
  • Fargo, ND
  • J. C. Penney - West Acres S/C 3902 13th Ave SW Ste 200 [Loss Prevention / Security] As an Asset Protection Associate at ...
  • 3/24/2024 12:00:00 AM

Fargo is a core city of the Fargo-Moorhead metropolitan area, which also includes Moorhead, West Fargo, and Dilworth as well as outlying communities. Fargo sits on the western bank of the Red River of the North in a flat geographic region known as the Red River Valley. The Red River Valley resulted from the withdrawal of glacial Lake Agassiz, which drained away about 9,300 years ago. The lake sediments deposited from Lake Agassiz made the land around Fargo some of the richest in the world for agricultural uses. Fargo's largest challenge is the seasonal floods due to the rising water of the Red...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Prevention Associate jobs
$38,706 to $49,603
Fargo, North Dakota area prices
were up 0.8% from a year ago

Fraud Prevention Associate in Portsmouth, OH
The Fraud Prevention Associate authenticates transactions and customers in real time using multiple data sources and complex data sets with a high degree of accuracy.
January 11, 2020
Fraud Prevention Associate in Great Falls, MT
In an effort to protect our clients' assets, provide a safe and secure banking environment, and to minimize financial losses to the Firm from systematic security risk, the Fraud Operations Team is tasked with monitoring and analyzing client activities in order to detect and curtail fraud.
December 04, 2019