Fraud Prevention Associate jobs in Arkansas

Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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IAS Fraud Analyst 3 - Fraud Investigations (Customer Loss Prevention)
  • Arvest Bank
  • Lowell, AR FULL_TIME
  • Position requires availability Monday through Friday from 8 am to 5 pm with the ability to work additional hours as needed.

    Incumbent can be located anywhere within the Arvest 4 State Footprint (AR, KS, MO, OK).

    Exempt: No

    Salary Grade: Grade 14

    Preferred Qualifications: Experience with direct fraud loss prevention, experience building reports that have been track fraud trends, putting strategies in place to catch and stop fraudulent activity from occurring, etc.

    SUMMARY : Under minimal direction of the IAS Supervisor, the IAS Fraud Analyst 3 is responsible for identifying, assessing, mitigating, resolving, and reporting on existing and emerging fraud trends. The incumbent specializes in the ability to work cases from the point of detection to completion. The IAS Fraud Analyst 3 is the subject matter expert on deposit and electronic risk mitigation as well as banking laws, regulations and compliance. The incumbent is responsible for making decisions based on facts, observations, regulations, and laws. The IAS Fraud Analyst 3 must have excellent problem solving skills and maintain the ability to multi-task while producing quality results.

    ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

    • Identifies fraudulent activity by conducting complex research and analysis on all types of suspect activity, which includes accounts, electronic access devices and other bank products and services. Reviews queued transactions using a wide array of fraud tools to determine validity of activity.
    • Assesses the level of exposure by reviewing and analyzing accounts and customer situations that require differential treatment or specialized resolution and research. Escalates large, systematic problems to management.
    • Takes action to mitigate the impact of identified fraudulent activities. Decisions are based on thorough understanding of fraud prevention and regulatory guidelines and directly impact the customer experience as well as the reputational and monetary risk to the bank. Makes recommendations to management on a course of action for large, systematic problems.
    • Manages case files and owns them from identification through resolution. Resolution may include filing suspicious activity and police reports, affidavits and bank to bank claims. Works with third parties such as attorneys, law enforcement, and governing agencies to collect and file applicable reports and provide additional assistance or information as needed. May appear and testifies in court on behalf of the bank.
    • Identifies patterns of organized crime rings activity. Assists the fraud team with communicating trends to frontline associates and assists management in updating processes to detect and prevent future losses from occurring. Recommends new strategies to prevent criminal enterprises, organizations, and individuals from using technology to defraud customers and takeover Arvest Bank’s customer accounts.
    • Provides subject matter expertise related to potential losses and bank liability. Possesses extensive knowledge of the processes, policies, and procedures followed by frontline associates and by departments involved with risk management.
    • Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

    TEAM ACCOUNTABILITIES:

    • Support and uphold the Arvest Mission Statement.
    • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
    • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
    • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
    • Promote professionalism at all times.


    Responsibilities:

    QUALIFICATION REQUIREMENTS:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    EDUCATION and/or EXPERIENCE:

    • Associate’s Degree or equivalent related experience required.
    • 3 years of experience in loss prevention required.

    OTHER SKILLS AND ABILITIES:

    • Must be able to arrive at work on time, work on site and have regular work attendance
    • Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
    • Must be able to provide cordial customer service regardless of customer personality, presence or communication style
    • Must be able to perform several tasks at once
    • Must be able to work in a stressful atmosphere
    • Must be able to rotate job tasks
    • Must be able to occasionally work overtime
    • Must be able to greet others cordially
    • Must be able to coordinate multiple and changing priorities
    • Must be able to verbally communicate with all other associates
    • Must be able to operate telephone, scanner, copier and FAX machines
    • Must be able to move from department, division, or bank to department, division or bank to attend meetings
    • Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

    The associate may occasionally be required to lift or move up to 25 pounds.

    Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

    WORK ENVIRONMENT:

    The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate.

  • 15 Days Ago

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IAS Supervisor - Fraud Investigations (Customer Loss Prevention)
  • Arvest Bank
  • Lowell, AR FULL_TIME
  • Position requires availability Monday through Friday from 8 am to 5 pm with the ability to work additional hours as needed. Incumbent can be located anywhere within the Arvest 4 State Footprint (AR, K...
  • 15 Days Ago

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Fraud Specialist
  • First Service Bank
  • Greenbrier, AR FULL_TIME
  • $1,500 New Hire Sign-On Bonus - Fraud Specialist First Service Bank, named in Arkansas Best Places to Work in 2020, 2021, 2022 and 2023 is now accepting applications for a full-time Fraud Specialist. ...
  • 18 Days Ago

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Fraud Analyst
  • Arkansas Federal Credit Union
  • Little Rock, AR FULL_TIME
  • Overview Working at Arkansas Federal Credit Union GENERAL DESCRIPTION OF POSITION The primary function of this position is to assist with developing and maintaining best practices to guard against and...
  • 20 Days Ago

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Fraud Operations Specialist
  • CAPITAL BANK
  • Little Rock, AR FULL_TIME
  • Job Position: Fraud Operations Specialist Date: April 9, 2024 Position Type: Full-Time FSLA Category: Non-Exempt Job Summary: Responsible for daily operations of digital banking products and services,...
  • 4 Days Ago

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Prevention Coordinator
  • Ambassadors For Christ
  • Bluff, AR FULL_TIME
  • Education Facilitator Job Description Founded in 2006 as a 501c3 nonprofit organization, Ambassadors For Christ, Inc. is committed to providing multi-faceted mentoring and counseling programs to at-ri...
  • 1 Month Ago

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Fraud Investigator/Sr. Fraud Investigator
  • Old Glory Bank
  • Remote, OR
  • Job Description Job Description A Fraud Investigator is responsible for leading and conducting simple to complex investi...
  • 4/19/2024 12:00:00 AM

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Sr Fraud Investigator
  • SMBC
  • Sacramento, CA
  • ABOUT THE ORGANIZATION SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve ...
  • 4/19/2024 12:00:00 AM

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Fraud Investigator II - Healthcare (REMOTE)
  • University of Massachusetts Medical School
  • Shrewsbury, MA
  • Overview: GENERAL SUMMARY OF POSITION: Under the general direction of the Associate Director, or designee, the Fraud Inv...
  • 4/19/2024 12:00:00 AM

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Fraud Investigator
  • Ascendion
  • About Ascendion Ascendion is a full-service digital engineering solutions company. We make and manage software platforms...
  • 4/18/2024 12:00:00 AM

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Fraud Investigation Associate
  • Stellantis Financial Services US
  • Atlanta, GA
  • Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a m...
  • 4/18/2024 12:00:00 AM

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Fraud Investigator
  • Fidelity TalentSource LLC
  • Merrimack, NH
  • Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are curre...
  • 4/17/2024 12:00:00 AM

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Fraud Investigator
  • TruView Background Screening and Investigations
  • Uniondale, NY
  • Job Description Job Description Fraud Investigator-Nassau, NY TruView Background Screening and Investigations, a New Yor...
  • 4/17/2024 12:00:00 AM

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Fraud Investigator
  • Ascendion
  • Sacramento, CA
  • Job Description Job Description About Ascendion Ascendion is a full-service digital engineering solutions company. We ma...
  • 4/17/2024 12:00:00 AM

Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta. Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Prevention Associate jobs
$37,667 to $48,275

Fraud Prevention Associate in Great Falls, MT
In an effort to protect our clients' assets, provide a safe and secure banking environment, and to minimize financial losses to the Firm from systematic security risk, the Fraud Operations Team is tasked with monitoring and analyzing client activities in order to detect and curtail fraud.
December 04, 2019
Fraud Prevention Associate in Portsmouth, OH
The Fraud Prevention Associate authenticates transactions and customers in real time using multiple data sources and complex data sets with a high degree of accuracy.
January 11, 2020