Under general direction formulate and direct the overall investigation program for welfare cases; assign and supervise the work of the investigative and clerical staff; coordinate activities with other units and divisions within the agency, the District Attorney's Office and other County departments and state agencies; develop training programs; and prepare statistical and administrative reports.
The Supervising Fraud Investigator's duties may include, but are not limited to: direct, coordinate and evaluate performance of the staff of the Special Investigations Unit; train employees in investigative techniques; coordinate work of the unit with employees of other departments and agencies; prepare and update manuals and training materials; review pending and completed cases; prepare statistical and administrative reports; hold and attend professional and informational meetings and conferences; supervise use and maintain security of California Law Enforcement Terminal equipment and Federal Tax Information; review investigation referral requests from the district offices; conduct fraud investigations on selected cases that are difficult or require special handling; interpret and explain provisions of laws, rules and regulations; and perform related duties as assigned.
The IDEAL CANDIDATE will have:- A minimum of 3 years of experience in the area of fraud investigation.
- A minimum of 5 years of experience in public assistance administration or related program; knowledge of Medi-Cal, CalFresh, CalWORKs and General Assistance programs and regulations.
- Successfully completed Specialized Investigators Basic Course (SIBC) approved by the Commission on Peace Officer Standards and Training (P.O.S.T.) or possession of a valid basic peace officer certificate as awarded by P. O.S.T. Any welfare fraud investigator or inspector appointed prior to January 1, 2001, shall not be required to attend and complete the training required by this section, provided that he or she has been continuously employed in that capacity since January 1, 2001, by the county that made the appointment.
- Experience monitoring adherence and compliance to county, state and federal regulations.
- The ability to interpret state and federal rules.
- Excellent written and oral communication skills.
- Exceptional organizational skills.
- "Big picture" thinking and be a self-starter.
- Ability to effectively motivate and sustain involvement of staff and county and state partners in continuous quality improvement.
Note: The list generated from this recruitment may be used to fill future vacancies.Knowledge of:- Functions of public social service agencies.
- Public assistance laws, rules and regulations.
- Principles and procedures of eligibility determination and grant maintenance.
- Principles and techniques of welfare fraud investigations.
- Court procedures.
- Modern practices of criminal investigations.
- Principles and techniques of management and supervision.
- Rules of evidence.
Skill/Ability to:- Coordinate a variety of programs and activities.
- Plan, organize and direct the work of a group of employees.
- Design training plans.
- Prepare clear and concise correspondence and reports.
- Communicate effectively, orally and in writing.
- Interpret rules, regulations and laws concerning public assistance programs.
- Analyze situations and evaluate evidence.
- Establish and maintain effective working relationships with others, including working with a wide variety of people on sensitive issues.
- Conduct criminal, civil or fraud investigations.
- Complete peace officer orientation training.
- Gather, evaluate and interpret information.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is two years of experience performing welfare fraud investigations.
Other Requirements: - Successful completion of Specialized Investigators Basic Course (SIBC) approved by the Commission on Peace Officer Standards and Training (P.O.S.T.).
Anyone may apply. Current San Mateo County employees and San Mateo County Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date, will receive five points added to their final passing score on this examination.
Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. A supplemental application form must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.
The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening may be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: Thursday, April 25, 2024 at 11:59 p.m. PST
Application Screening: Monday, April 29, 2024
Combined Panel Interviews: Wednesday, May 8, 2024
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
Analyst: Arlene Cahill (Supervisor Fraud Investigator - E350)