Fraud Investigation Supervisor jobs in Corona, CA

Fraud Investigation Supervisor supervises the development of policies and procedures for proactive fraud monitoring. Documents the current control process and recommends enhancements. Being a Fraud Investigation Supervisor collaborates investigation with appropriate business partners and local, state and federal authorities. Requires a bachelor's degree. Additionally, Fraud Investigation Supervisor typically reports to a manager or head of a unit/department. The Fraud Investigation Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Fraud Investigation Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Fraud Investigator (Financial Services)
  • Arrowhead Central Credit Union
  • Rancho Cucamonga, CA FULL_TIME
  • Do you enjoy conducting investigations and finding ways to prevent fraud and losses? Are you excited about giving back to your community? If so, we want to talk to you - we are currently looking for Service Superstars to join our Team!

    The Fraud Investigator 1 position provides investigative services and creates awareness which serves to reduce risk for the Credit Union and its Members. Manages risk mitigation/loss prevention processes for the credit union through investigations, analysis and monitoring, ensuring regulatory compliance in all.

    Position hours vary between:

    • 8:00 am - 6:00 pm Monday through Friday
    • 8:00 am - 2:00 pm Saturday

    Essential Functions and Responsibilities

    • Personally, provides exceptional Member service; uses Service Standards in every work-related interaction.
    • Actively participates in meeting the goals of the department and the Credit Union.
    • Protects the Credit Union and each Member by performing each function of the position with the utmost of confidentiality.
    • Provides excellent Member service to those Members impacted by potential fraud, ensuring we offer appropriate assistance in a timely manner
    • Assists Members over the phone with claims of unauthorized activity on their account; forwards, tracks and follows up on receipt of documents required to begin investigations.
    • Initiates correspondence to Members and other financial institutions to facilitate investigations and recover funds.
    • Expeditiously gathers all required data pertaining to fraudulent activity and provides to Compliance Department for potential submission to Financial Crimes Enforcement Network (FinCEN) as per regulated guidelines.
    • Monitors accounts for elder abuse or fraud, new accounts fraud, deposit fraud, loan fraud, check fraud, account takeover fraud and all other fraud-related activity across the organization. Initiates appropriate action when fraud is observed to prevent further loss to the Credit Union and/or the Member.
    • Conducts routine fraud investigations to mitigate fraud losses across multiple payment channels. Manages cases of suspicious activity directed at Arrowhead Credit Union (ACU) or its Members by accurately inputting data required for the processing of all fraud claims in a timely manner; proactively identifying trends or patterns of activity related to fraud claims and escalating as appropriate; and communicating with leadership regarding irregularities or errors in case handling. Shares investigative findings with business and risk areas.
    • Uses sound judgement and all available resources when researching and processing all fraud claims to make well informed decisions when approving or denying a case. Adheres to defined procedures and/or controls while Identifying and escalating risks and issues in a timely manner.
    • Ensures Management is kept informed and updated on all active cases of fraud; answers questions regarding cases and communicates which laws were broken.
    • Other duties as assigned and deemed necessary by Supervisor to achieve the goals of the department and the Credit Union.

    Benefits Include: (not a complete list)

    Wellbeing

    • Weekly pay
    • 401K Retirement Savings Plan with company match
    • Paid time off accrual begins upon hire, 15 paid vacation days, 11 paid holidays
    • Paid sick leave (and increases with tenure!)
    • Company-provided life insurance at twice your annual salary
    • Financial Education Programs
    • DoorDash DashPass

    Health

    • Medical, Dental, and Vision Insurance for part-time and full-time employees
    • Modern Health
    • Pet Insurance
    • Care.com subscription
    • Teladoc

    Career Development

    • Career development opportunities
    • Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program.

    To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation.

    The pay range for this position is listed below.

    Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, graphic location, market demands, and internal equity.

    Pay range

    Minimum: $21.78/hour | Midpoint: $27.22/hour | Maximum: $32.67/hour

    Experience

    Required
    • 1 - 2 years: Requires a minimum of one (1) to two (2) years of experience in financial services, preferably within fraud investigation, loss prevention, or a card services processing environment. Prior credit union experience is a strong plus.

    Education

    Required
    • High School or better

    Skills

    Required
    • Service Minded
    • Analytical Skills
    • Basic Math Skills
    • Communication Skills
    • Computer Skills
    • Multi-tasking
    • Problem Solver/Solution Seeker

    Behaviors

    Required
    • Thought Provoking: Capable of making others think deeply on a subject
  • 1 Month Ago

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Fraud Investigator (Financial Services)
  • Arrowhead Credit Union
  • Rancho Cucamonga, CA FULL_TIME
  • Do you enjoy conducting investigations and finding ways to prevent fraud and losses? Are you excited about giving back to your community? If so, we want to talk to you - we are currently looking for S...
  • 1 Month Ago

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Supervisor
  • El Super
  • Fontana, CA FULL_TIME
  • JOB SUMMARY:Under direct supervision of the Department Manager the Skilled Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, a...
  • Just Posted

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Supervisor
  • El Super
  • Ontario, CA FULL_TIME
  • JOB SUMMARY:Under direct supervision of the Department Manager the Skilled Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, a...
  • Just Posted

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Supervisor
  • El Super
  • Moreno Valley, CA FULL_TIME
  • JOB SUMMARY:Under direct supervision of the Department Manager the Skilled Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, a...
  • Just Posted

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Supervisor
  • El Super
  • Corona, CA FULL_TIME
  • JOB SUMMARY:Under direct supervision of the Department Manager the Skilled Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, a...
  • Just Posted

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0 Fraud Investigation Supervisor jobs found in Corona, CA area

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Planning Supervisor
  • American Woodmark
  • Anaheim, CA
  • Job Description Job Description POSITION PURPOSE: The Planning Supervisor position will act as a liaison with between th...
  • 3/28/2024 12:00:00 AM

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Retail Supervisor
  • Davids Bridal Inc.
  • Costa Mesa, CA
  • NOW HIRING Location CA - Costa Mesa Area Store Management Careers Category Retail - Leadership Share this role: Leads an...
  • 3/28/2024 12:00:00 AM

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Receiver Field Supervisor
  • Northgate Markets
  • Anaheim, CA
  • ** Receiver Field Supervisor** **Job Category****:** Information Tech **Requisition Number****:** RECEI013455 Showing 1 ...
  • 3/28/2024 12:00:00 AM

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Program Supervisor
  • Kyo
  • Orange, CA
  • Kyo is a leading provider of Applied Behavior Analysis (ABA), an evidence-based therapy for individuals with autism. Kyo...
  • 3/28/2024 12:00:00 AM

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Area Supervisor
  • Marksman Security Corporation
  • Ontario, CA
  • Job Description Job Description Marksman is seeking an Area Supervisor to become an integral part of our team! You will ...
  • 3/28/2024 12:00:00 AM

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Area Supervisor>
  • dd's Discounts
  • Ontario, CA
  • dd's Discounts - 606 W. Holt Blvd. [Store Supervisor / Department Manager] As an Area Supervisor at dd's Discounts, you'...
  • 3/26/2024 12:00:00 AM

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Supervisor IT Service Supervisor
  • Knott's Berry Farm
  • Buena Park, CA
  • Overview: The IT Service Supervisor oversees IT operations functions including project management, service delivery, and...
  • 3/25/2024 12:00:00 AM

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Receiver Field Supervisor
  • Northgate Market
  • Anaheim, CA
  • ** Receiver Field Supervisor** **Job Category****:** Information Tech **Requisition Number****:** RECEI013455 Showing 1 ...
  • 3/25/2024 12:00:00 AM

Corona is a city in Riverside County, California, United States. As of the 2010 census, the city had a population of 152,374, up from 124,966 at the 2000 census. The cities of Norco and Riverside lie to the north and northeast, respectively, Chino Hills and Yorba Linda to the northwest, and the Cleveland National Forest and the Santa Ana Mountains to the southwest, and unincorporated areas of Riverside County line all of its other borders. Corona lies approximately 48 miles (77 km) southeast of Los Angeles and 95 miles (153 km) north-northwest of San Diego....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Investigation Supervisor jobs
$109,483 to $127,681
Corona, California area prices
were up 3.0% from a year ago

Fraud Investigation Supervisor in Anaheim, CA
Demand for private investigators is expected to rise in coming years; cyber crimes such as identity theft, financial scams and insurance fraud have grown in recent years with technological advances, causing an increased need to fraud investigation.
December 24, 2019
Fraud Investigation Supervisor in Longview, TX
The department has about 70 open fraud cases right now, which is small considering they have approximately 995 people receiving benefits from the food assistance program alone.
December 11, 2019
Fraud Investigation Supervisor in Las Vegas, NV
Janice Rice, the department’s fraud supervisor, spoke to the Rotary Club Wednesday about how fraud cases are investigated and the consequences for those who commit this crime.
December 10, 2019