Fraud Investigation Officer jobs in West Fargo, ND

Fraud Investigation Officer investigates fraudulent/illegal activities perpetrated by customers or employees. Designs and implements programs to prevent such activities and to recover any incurred losses. Being a Fraud Investigation Officer works with local, state and federal authorities with matters relating to fraudulent/illegal activities. Require a bachelor's degree. Additionally, Fraud Investigation Officer typically reports to a manager. To be a Fraud Investigation Officer typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Fraud Prevention Specialist
  • The First National Bank of Bemidji
  • Bemidji, MN FULL_TIME
  • POSITION SUMMARY

    This position serves primarily external customers; however, responsibilities also include serving internal customers whenever the opportunity presents itself.

    This position does not involve direct day to day supervision of employees.

    Confidentiality of customer information cannot be overstated. It is expected that all customer information be kept in the strictest confidence. We must do whatever it takes to ensure that our relationships with the public are not jeopardized.

    The purpose of this position is to provide excellent customer service while minimizing bank losses, including both financial and reputational. The position is responsible for maintaining compliance with Regulation E through the investigation and resolution of unauthorized transfers and transactions, and additionally is a resource regarding identity theft claims and other types of fraud.

    SKILLS & ABILITIES

    • Customer Service: Responds promptly to customer inquiries using effective and clear oral and/or written communication. Understands the importance of customer satisfaction and retention
    • Accountability: Capable of exercising good judgement and confidence to execute
    • Professionalism and Attitude: Present self in a professional manner, and exhibit positive attitude
    • Attention to Detail: Regularly produces accurate work and exhibits pride in quality of work, while correcting imperfections without prompting
    • Time Management: Meets deadlines through careful time management and effective organization of tasks with multiple interruptions
    • Collaboration/Working with Others: Works effectively with peers, management, and independently, self-motivated to succeed
    • Proficient in use of technology
    • Propensity to recognize irregular or suspicious transactions and take steps to resolve issues

    DUTIES & RESPONSIBILITIES

    • Follow error resolution procedures as defined by Regulation E, Electronic Fund Transfer Act (Reg E)
    • Research and maintain detailed records of POS/ATM errors, offages and charges, including losses and recoveries
    • Recognize and resolve identity theft claims
    • Recognize and resolve internet/telephone scams
    • Assist CSRs and Customer Transaction Representatives with the resolution of check fraud and counterfeit items
    • Work closely with the BSA Officer to identify suspicious activity and conduct fraud research for required reporting
    • Provide fraud education internally and externally
    • Monitor newsbytes from regulatory and fraud trade organizations, including notifications of fraudulent items
    • Develop and maintain external contacts/resources such as MBA Legal, Fiserv Card Services, and other local banks to assist in resolving risk/fraud related situations
    • Initiate reports with law enforcement on the bank’s behalf for cases in which the bank is the victim; this potentially includes court appearances
    • Develop and maintain written procedures for each of the fraud related duties
    • Gain knowledge of MasterCard Operating Rules as they relate to FNBB and the MasterCard debit card program
    • Research reports generated by CaseTracker fraud detection software
    • Gain broad knowledge of bank products and services
    • Investigate disputed transactions and file chargebacks to attempt to recover funds
    • Track and report fraud statistics for use of the Information Security Committee and/or Chief Risk Officer, as well as other department-specific fraud data, such as Zelle
    • Complete Incident Reports under the direction of the Chief Risk Officer, Information Security Officer, and/or BSA Officer
    • Recognize cross selling opportunities for other products and services offered at FNBB
    • Ensure backups for the position are properly and thoroughly trained
    • Attend required staff meetings
    • Follow security procedures
    • Support a diverse and inclusive culture
    • Abide by all policies, procedures, and expectations set forth in the Employee Manual or requested by management
  • Just Posted

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Fraud Application Investigator
  • U.S. Bank National Association
  • Fargo, ND FULL_TIME
  • At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succee...
  • 3 Days Ago

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Café Fraud Risk Manager-Hybrid (Select States Only MN, FL,KS, OH and ND)
  • U.S. Bank National Association
  • Fargo, ND FULL_TIME
  • At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative an...
  • 10 Days Ago

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Police Officer
  • City of Detroit Lakes
  • Detroit, MN FULL_TIME
  • Position Details Detroit Lakes, MN is a community with a population of 10,119, ideal for those pursuing large city amenities with a small town community feel. Are you and your family seeking an active...
  • 21 Days Ago

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Police Officer
  • Veterans Health Administration
  • Fargo, ND FULL_TIME
  • This position will serve as a Police Officer at the Fargo VA Medical Center in Fargo, ND The Police Officer will perform a full range of police duties by following and executing rules, regulations, or...
  • 22 Days Ago

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Correctional Officer
  • Roberts County Sheriff's Office
  • Fargo, ND FULL_TIME
  • Job Description Job Description POSITION LOCATED IN SISSETON, SD BASE PAY $20.00 / Hour* Are you interested in starting a CAREER working for a proactive law enforcement agency that takes pride in thei...
  • 22 Days Ago

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0 Fraud Investigation Officer jobs found in West Fargo, ND area

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Asset Protection Associate>
  • J. C. Penney
  • Fargo, ND
  • J. C. Penney - West Acres S/C 3902 13th Ave SW Ste 200 [Loss Prevention / Security] As an Asset Protection Associate at ...
  • 3/29/2024 12:00:00 AM

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Audit Senior Associate - Affordable Housing - Remote Eligible
  • Eide Bailly LLP
  • Fargo, ND
  • Overview: Who We Are Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 off...
  • 3/27/2024 12:00:00 AM

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Mail Operations
  • Ascensus, LLC.
  • Fargo, ND
  • Job Description Department Responsibilities: Ascensus Trust is responsible for the back office trust processing for plan...
  • 3/26/2024 12:00:00 AM

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Criminal Investigator (Special Agent) - Direct Hire 'AMENDED'
  • Department Of The Treasury
  • Fargo, ND
  • Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at: https://ww...
  • 3/25/2024 12:00:00 AM

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Personal Banker - Roving Dakota Plains District
  • WELLS FARGO BANK
  • West Fargo, ND
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Personal Banker - Roving Dakota Plains District
  • WELLS FARGO BANK
  • Fargo, ND
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

West Fargo is a city in Cass County, North Dakota, United States. It is, as of the 2017 Census Estimates, the fifth largest city in the state of North Dakota with a population estimated at 35,708, and it is one of the state's fastest growing cities. West Fargo was founded in 1926. The city is part of the Fargo-Moorhead, ND-MN Metropolitan Statistical Area. West Fargo is located at 46°52′18″N 96°53′42″W / 46.87167°N 96.89500°W / 46.87167; -96.89500 (46.871749, -96.894966). According to the United States Census Bureau, the city has a total area of 14.72 square miles (38.12 km2), of which, 14...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Investigation Officer jobs
$55,884 to $75,819
West Fargo, North Dakota area prices
were up 0.8% from a year ago

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It is under the jurisdiction of the Ministry of Corporate Affairs, Government of India & primarily supervised by officers from Indian Corporate Law Service, Indian Administrative Service, Indian Police Service, Indian Revenue Service and other Central Services.
January 30, 2020
Fraud Investigation Officer in Anaheim, CA
Many additional, Joint and Deputy Director level officers are from ministry ‘s parent cadre, Indian Corporate Law Service.
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"As the allegation was only reported to us on Wednesday, our enquiries are at an early stage but specialist officers, including our Economic Crime Unit, are investigating to establish whether any offences have occurred.
February 04, 2020