Fraud Investigation Officer investigates fraudulent/illegal activities perpetrated by customers or employees. Designs and implements programs to prevent such activities and to recover any incurred losses. Being a Fraud Investigation Officer works with local, state and federal authorities with matters relating to fraudulent/illegal activities. Require a bachelor's degree. Additionally, Fraud Investigation Officer typically reports to a manager. To be a Fraud Investigation Officer typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
This position is part of the Enterprise Fraud department within the Financial Crimes group. Enterprise Fraud is primarily responsible for reviewing suspicious checks; counterfeit, altered, forged and scam-related fraud, to take appropriate action to protect the bank and its customers. They also research instances of suspicious activity from the bank's digital channels to detect and deter fraudulent account openings, identify theft, account takeover and other forms of suspicious customer and deposit activity. Team members interact frequently with customer-facing stakeholders, as well as, law enforcement and authorities, and use case management software to track fraud from identification through recovery and resolution.
Responsibilities will include, but are not limited to:
Enterprise Fraud's operating hours are Monday through Friday 8:00am - 5:00pm CST. Additional hours may be required as needed.
Position Requirements: