Fraud Investigation Officer jobs in Charlotte, NC

Language Fluency: English (Required)

Work Shift:

Job Grade:

Please review the following job description:

LOCATION:

Candidate must be willing to be in one of the following offices 3 days/week:

• CHARLOTTE, NC - 214 N Tryon Street/Truist Tower

• ATLANTA, GA - 303 Peachtree/Truist Plaza

Hybrid Model; no full remote or telecommute.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

• Design, establish and execute fraud risk management program and oversight framework that ensures appropriate identification, assessment, monitoring, reporting, and mitigation of operational fraud risk at Truist.

• Provide ongoing oversight of the company's fraud risk management activities.

• Develop and maintain fraud risk assessments, including periodic updates to identify potential gaps in controls and recommend enhancements.

• Ensure appropriate Key Risk Indicators are developed and maintained; identify and clearly articulate gaps to executives, and track recommendations to completion.

• Serve as an operational fraud risk expert for risk managers on higher risk and more complex assignments.

• Collaborate with Fraud Strategy, Fraud Operations, and first line of defense business unit teams to incorporate emerging threats into our acquisition and account management strategies.

• Report to executive management on the effectiveness of our fraud capabilities in the first line of defense.

• Track and monitor fraud issue remediations using GRC tools and report status updates to management

• Ensure program components meet regulatory expectations and are aligned with industry best practices.

• Stay abreast of emerging issues related to Risk Management, business process automation and design and other relevant disciplines and incorporate new learning into work processes.

• Support the development and growth of teammates through on-going coaching and mentorship.

• Develop and maintain effective working relationships with stakeholders in all Business Units and second line functions.

• Drive a strong enterprise risk culture that aligns to Truist's purpose, mission, and values by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency and escalation.

REQUIRED QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's Degree or an equivalent combination of education and experience.

2. 10 years of banking or related management experience.

3. Five years of management experience that includes direct supervisory responsibility 

4. Possess and demonstrate strong Operational Risk Management knowledge, leadership and decision-making skills.

5. Strong analytical and organizational skills and extensive experience designing, developing, implementing and executing risk management programs

6. Ability to work independently with minimal direction and guidance

7. Excellent interpersonal skills with the ability to develop and maintain collaborative relationships with multiple stakeholders, interact effectively with all levels of management, and effect and influence change in a dynamic environment

8. Excellent verbal and written communication skills, with the ability to present issues, observations, and recommendations

9. Adept with Microsoft Office products

Preferred Qualifications:

• Advanced Business Degree (MBA, MS, MA, etc.)

• Industry Certification such as Certified Fraud Examiner (CFE)

• Experience in establishing new Corporate operational fraud risk programs or initiatives with large, complex financial institutions.

• Experience in fraud risk consulting / strategic planning roles

• Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC)

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.