Fraud Investigation Manager manages the operations of the fraud investigations department. Develops policies and procedures to prevent fraud activities and to recover any incurred losses. Being a Fraud Investigation Manager identifies the weakness of current control process and recommends enhancements. Collaborates investigation with appropriate business partners and local, state and federal authorities. Additionally, Fraud Investigation Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Fraud Investigation Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Fraud Investigation Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Who Are We?
Bottomline is on a mission to be the world’s leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid.
It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our Portsmouth office is the central strategic hub in the US as well as one of the go-to market global centers of excellence, conveniently positioned to enable a fulfilling and flexible, hybrid work-life balance. A place to collaborate and share knowledge share across multidisciplinary teams, it also provides the perfect space to meet virtually with our colleagues across time zones.
Culture and Values
We are one global team, who work with and for each other in a drive to delight customers through excellent execution, which fuels how we create and grow sustained business value for our customers, our team and all who partner with us.
Our culture encourages people to be brave and curious, to drive to closure and to ensure our values and principles are lived out daily.
We excel at Bottomline because we are positive and passionate about building a #LifeAtBottomline
Role
Paymode-X is a business to business (“B2B”) electronic payment network, processing over $200 billion per year to more than 385,000 member organizations. Payers and Vendors harness the power of this innovative, cloud-based solution to simplify the migration to electronic payments. Paymode-X is offered to businesses, either directly or through a variety of bank resellers.
As a Senior Risk and Fraud Prevention Officer, you are a key member of the Paymode-X Leadership team. Your role will support a variety of initiatives that focus on discouraging actions that may have regulatory, reputational or financial risks associated with the Paymode-X B2B payment network. The position is responsible for ensuring Paymode-X has a well-established operational risk program that aligns with Bottomline Technologies overall Information Security policy.
How you’ll contribute:
What will make you successful:
We welcome talent at all phases of their career through understanding and supporting additional needs (where applicable) as we look to innovate, win, and grow together.
Bottomline is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment.