Fraud Detection Supervisor jobs in Delaware

Fraud Detection Supervisor supervises fraud detection associates in their effort to detect possible customer fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Detection Supervisor researches, documents, and implements best practices in the industry with regard to fraud detection. Leads the most challenging and complex fraud investigations. Additionally, Fraud Detection Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Fraud Detection Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Fraud Detection Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Fraud Detection Specialist I
  • City National Bank
  • Wilmington, DE FULL_TIME
  • Overview:
    FRAUD DETECTION SPECIALIST I

    WHAT IS THE OPPORTUNITY?
    A Fraud Detection Specialist I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types of alerts our department may be tasked with reviewing. This position will play a key role in the prevention of losses to City National Bank and its clients. The Fraud Detection Specialist I is an entry level position requiring basic banking operations knowledge, and a general knowledge of fraud identification and prevention.

    Banking and Investment Services Division

    Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.

    What you will do
    • Demonstrate resiliency and adaptability in a fast-paced environment
    • The Fraud Specialist is responsible for reviewing fraud alerts and internal notifications to identify fraudulent or suspicious activity
    • Approach problems logically and with good judgment to ensure the appropriate customer outcome
    • Demonstrate personal excellence including punctuality, integrity, and accountability
    • Comfortable in a metrics driven environment that requires the ability to prioritize and multitask
    • Think critically and exercise independent judgement
    • Following established policies and procedures, initiates appropriate actions steps to mitigate risk and protect the Bank from financial loss
    • Opens cases on all suspicious activity and appropriately investigate, and escalate when needed
    • Works to detect various fraud schemes (email compromise, elder abuse, counterfeit checks, ATO, etc.) and characteristics of red flags, performs additional duties as assigned.
    • Performs defined mitigation steps to reduce financial loss to our customers and the bank
    • Ability to complete assigned duties within daily deadlines, both efficiently, timely, and with minimal supervision to meet KPIs and SLAs
    Must-Have*
    • Bachelor's Degree or equivalent
    • Minimum 2 year of general office, back office banking or accounting experience required
    • Advanced computer experience required (e.g. MS Word, Outlook and Excel)
    • Minimum 3 years in banking operations.
    • Minimum 2 years of experience in fraud investigations, disputes, and /or fraud exposure.
    Skills and Knowledge
    • Must work well in a team environment, as well as independently
    • Must have a strong and positive work ethic and follow CNB core values
    • Must be flexible and adapt quickly to change
    • Ability to multi-tasks and meet specific performance goals
    • Advanced Knowledge of PC functions in a Windows based environment
    • Effective written and oral communication skills to interact effectively with all levels of bank personnel and clients.
    Compensation
    Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

    • To be considered for this position you must meet at least these basic qualifications
    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Benefits and Perks
    At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

    INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

    City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

    ABOUT CITY NATIONAL
    We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
  • 3 Days Ago

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Fraud Detection Specialist I
  • City National Bank
  • Newark, DE FULL_TIME
  • FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY?A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the c...
  • 1 Month Ago

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Head of Enterprise Internal Fraud Detection Analytics - Analytics Director
  • Wells Fargo
  • WILMINGTON, DE FULL_TIME
  • About this role:Wells Fargo is seeking a Head of Enterprise Internal Fraud Detection Analytics (Analytics Director) for the recently established Enterprise Internal Fraud organization. This position w...
  • 1 Month Ago

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Head of Enterprise Internal Fraud Detection Analytics - Analytics Director
  • B10 Wells Fargo Bank, N. A.
  • Wilmington, DE FULL_TIME
  • About this role: Wells Fargo is seeking a Head of Enterprise Internal Fraud Detection Analytics (Analytics Director) for the recently established Enterprise Internal Fraud organization. This position ...
  • 1 Month Ago

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Supervisor I Card Fraud/Svcg
  • City National Bank
  • Wilmington, DE FULL_TIME
  • SUPERVISOR I CARD FRAUD/SVCG WHAT IS THE OPPORTUNITY?The Card Fraud /Servicing Supervisor is responsible for effectively managing, developing, mentoring and motivating colleagues involved in Card Serv...
  • 2 Months Ago

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Fraud specialist
  • City National Bank
  • Newark, DE FULL_TIME
  • FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts / transactions that are flagged as potentially fraudulent, or out of pattern, based on th...
  • 23 Days Ago

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Supervisory Roles (Program Coordinator / Team Leader) All Counties
  • Helen Ross McNabb Center
  • Knoxville, TN
  • Supervisory Roles (Program Coordinator / Team Leader) All Counties We've been waiting for someonelike you! With a wide r...
  • 4/25/2024 12:00:00 AM

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Food Service Coordinator-FT supervisory role
  • Fresh Thyme
  • Food Service Coordinator-FT supervisory role page is loaded **Food Service Coordinator-FT supervisory role** **Food Serv...
  • 4/25/2024 12:00:00 AM

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Juvenile Supervision Officer
  • Collin County
  • McKinney, TX
  • This position works a unique schedule of 12-hour shifts that provides 3 to 4 days off in a row every week. Starting at $...
  • 4/23/2024 12:00:00 AM

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Supervising Agent
  • Waggoner Holdings
  • Nashville, TN
  • Job Description Job Description We are hiring for a leader to add to our organization who has passion and purpose. We’ve...
  • 4/23/2024 12:00:00 AM

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Maintenance Supervisor- Overlook at Brook Run
  • Peak Living
  • Richmond, VA
  • Peak Living is currently seeking a qualified Maintenance Supervisor to join our team!At Peak Living, our employees love ...
  • 4/23/2024 12:00:00 AM

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Patient Service Representative Overlook and 281
  • Tenet Healthcare Corporation
  • San Antonio, TX
  • **Patient Service Representative Overlook and 281** **Job ID:** 2005041983 **Date posted:** 11/04/2021 **Facility:** Sta...
  • 4/23/2024 12:00:00 AM

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Juvenile Supervision Officer
  • Midland County, TX
  • Midland, TX
  • Salary : $44,294.76 Annually Location : Midland, TX Job Type: Full-Time Job Number: 2019-00273 Department: Juvenile Dete...
  • 4/22/2024 12:00:00 AM

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Juvenile Supervision Officer/Detention Officer
  • Hidalgo County, TX
  • Edinburg, TX
  • Salary: $38,462.00 Annually Location : Edinburg, TX Job Type: Regular Full-Time Job Number: 2024-02224 Department: JUVEN...
  • 4/21/2024 12:00:00 AM

Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Detection Supervisor jobs
$59,492 to $75,314

Fraud Detection Supervisor in Beaumont, TX
PREVENT is a customer centric, browser based GUI application for Fraud detection, servicing.
January 11, 2020
Fraud Detection Supervisor in Alexandria, LA
Maintain awareness of member client fraud trends and suggest internal procedure changes to Fraud Management.
February 21, 2020
Fraud Detection Supervisor in Augusta, GA
They are preparing all the needed documents, researches and data that are evidence, which can bring great impact to refrain the presence of this fraud.
December 18, 2019