Fraud Detection Supervisor jobs in Connecticut

Fraud Detection Supervisor supervises fraud detection associates in their effort to detect possible customer fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Detection Supervisor researches, documents, and implements best practices in the industry with regard to fraud detection. Leads the most challenging and complex fraud investigations. Additionally, Fraud Detection Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Fraud Detection Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Fraud Detection Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Fraud Investigator
  • ORS Partners
  • New Haven, CT FULL_TIME
  • Overview

    About BM Technologies, Inc.

    BM Technologies, Inc. (NYSE American: BMTX, BMTX.W) is among the largest digital banking platforms in the U.S., providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. It is focused on technology, innovation, easy-to-use products, and education with the mission of being “customer-obsessed” and creating “customers for life.” The BMTX digital banking platform employs a multi-partner distribution model, known as “Banking-as-a-Service” (BaaS), that enables the acquisition of customers at higher volumes and substantially lower expenses than traditional banks while providing significant benefits to its customers, partners, and business. BMTX currently serves over two million account holders and provides disbursement services at approximately 725 college and university campuses (covering one out of every three students in the U.S.). BM Technologies, Inc. is a technology company and is not a bank, which means it provides banking services through its Member FDIC and Equal Housing Lender partner banks.

     

    About The Role

    The Fraud Analyst is responsible for analyzing and detecting fraud trends, patterns. Detects common points of compromises on the Credit and/or Debit card portfolios to mitigate exposure to fraud through implementation of preventive actions. Works on projects related to Fraud Prevention initiatives and association related fraud risk assessments and compliance.

    Responsibilities

    • First line review for triage, mitigation, investigation and recovery of allegations or suspicions of external customer asset fraud.
    • Request, examine, and analyze banks transmittal records and/or supporting documentation to determine chargeback eligibility.
    • Ensures quality standards and time constraints are met to prevent monetary losses.
    • Communicates with, customers, merchants, and leadership regarding fraud claims.
    • Maintain departmental procedures for assigned job functions.
    • Ensures accurate fraud reporting for fraudulent activity.
    • Notifies management of important developments (fraud trends) and potential problems (fraud detection/prevention)
    • Proficiency with Case Management System and reporting tools.
    • Conducting research utilizing available tools, systems, and the internet, consistent with the resolution of cases.
    • Assessment of client profile data against hits to ensure normal and expected activity.
    • Escalating relationship retention or termination decisions, and tracking account closures where applicable.
    • Proactively identify risks and drive mitigation activity to completion.
    • Work with management to escalate risks and incidents to appropriate risk & control areas to enhance risk management posture.
    • Take appropriate and timely actions to block and prevent future fraud while minimizing negative customer impact.
    • Performs other related duties as assigned by Manager.

    Qualifications

    • Degree preferred, or high school diploma with 2-3 years in financial sector.
    • Ability to work in a fast-paced environment meeting deadlines and production goals.
    • Ability to apply sound judgment utilizing problem-solving skills.
    • Excellent verbal and written communication skills
    • Good organizational and time-management skills
    • Ability to handle multiple tasks simultaneously in a competent and professional manner.
    • Proficient with computers including Microsoft Word and Excel
  • 24 Days Ago

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Sales Executive, Fraud Solutions
  • TecTammina
  • Old Lyme, CT FULL_TIME
  • Company DescriptionCompany Description:Company Size: approx 700 on the Actimize side and 2300 on the Nice side = 3000 employees approx globally and growingFounded in 1999 Publicly tradedGrowing rapidl...
  • 13 Days Ago

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VP, Consumer Bank Fraud Strategy Analyst
  • Synchrony Financial
  • Stamford, CT FULL_TIME
  • Job Description:Role Summary/Purpose:This position plays a key role in managing the fraud and loss mitigation capabilities for the Consumer Bank portfolio. This position is accountable for driving fra...
  • 11 Days Ago

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Supervisor
  • Asset Living
  • Willington, CT FULL_TIME
  • Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exc...
  • 19 Days Ago

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Supervisor
  • Toms Urban Mohegan Sun
  • Uncasville, CT FULL_TIME
  • Join Us!Now Hiring Front of House and Back of House Managers. All locations, all positions! Join America's most exciting bar and restaurant company! Founded in 2014, Tom’s Watch Bar defines the ultima...
  • 2 Days Ago

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Supervisor
  • EMS
  • Manchester, CT FULL_TIME
  • E astern Mountain Sports is excited to be opening a new location in Manchester, CT . This new store will be part of our Bob's and EMS combined new store concept. We are looking for an Outdoor enthusia...
  • 2 Days Ago

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Juvenile Supervision Officer
  • Collin County
  • McKinney, TX
  • This position works a unique schedule of 12-hour shifts that provides 3 to 4 days off in a row every week. Starting at $...
  • 3/28/2024 12:00:00 AM

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Juvenile Supervision Officer
  • Midland County, TX
  • Midland, TX
  • Salary : $44,294.76 Annually Location : Midland, TX Job Type: Full-Time Job Number: 2019-00273 Department: Juvenile Dete...
  • 3/28/2024 12:00:00 AM

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Community Manager - Overlook Apartments
  • Asset Living
  • Palestine, TX
  • Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities na...
  • 3/28/2024 12:00:00 AM

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Community Supervision Officer I
  • Georgia Department of Community Supervision
  • Marietta, GA
  • Are you looking for an opportunity to make a difference in your community? Do you want to make a lasting impact on a per...
  • 3/27/2024 12:00:00 AM

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Assistant Community Manager - Canton Overlook
  • Humphrey Management
  • Baltimore, MD
  • We welcome applications from professionals in the hospitality, retail, restaurant, and construction industries. Humphrey...
  • 3/27/2024 12:00:00 AM

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Food Service Coordinator-FT supervisory role
  • Fresh Thyme
  • Food Service Coordinator-FT supervisory role page is loaded **Food Service Coordinator-FT supervisory role** **Food Serv...
  • 3/26/2024 12:00:00 AM

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Overlook Day Camp Counselor
  • Manheim Township
  • Lancaster, PA
  • Overlook Day Camp Counselor Department: Recreation Reports To: Youth Program Manager Supervisory Responsibilities: No Sa...
  • 3/24/2024 12:00:00 AM

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RN PD ED OVERLOOK
  • Atlantic Health System
  • Summit, NJ
  • Job Description Responsible for working with other healthcare professionals to help treat patients with various injuries...
  • 3/24/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Detection Supervisor jobs
$63,043 to $79,814

Fraud Detection Supervisor in Beaumont, TX
PREVENT is a customer centric, browser based GUI application for Fraud detection, servicing.
January 11, 2020
Fraud Detection Supervisor in Alexandria, LA
Maintain awareness of member client fraud trends and suggest internal procedure changes to Fraud Management.
February 21, 2020
Fraud Detection Supervisor in Augusta, GA
They are preparing all the needed documents, researches and data that are evidence, which can bring great impact to refrain the presence of this fraud.
December 18, 2019