Fraud Detection Associate monitors account activity to detect possible customer fraud. Performs analysis to identify possible front-end and/or back-end fraud. Being a Fraud Detection Associate identifies areas for increased security procedures and reports to fraud prevention associates. May contact customers to verify or explain unusual account activity. Additionally, Fraud Detection Associate requires a high school diploma. Typically reports to a supervisor or manager. The Fraud Detection Associate possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
QCR Holdings, Inc.
Job Description
TITLE: Fraud Investigator REPORTS TO: VP, Fraud Operations Officer
DEPARTMENT: Operations LOCATION: TBD
JOB SUMMARY:
The Fraud Investigator will be responsible for the investigation and prevention of fraud and loss with respect to all QCRH banks and its clients.
ESSENTIAL FUNCTIONS:
Investigator is responsible for determining any action required to prevent and/or recover fraud losses, which includes creating cases, analysis, documentation, follow-up, and hand-off to internal partners. The Fraud Investigator is responsible for documenting cases per department procedures.
QUALIFICATIONS:
Bank specific software applications and FISERV applications.
Job Type: Full-time
Pay: From $21.09 per hour
Benefits:
Schedule:
Work Location: In person
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