Job Details
Job Location: Headquarters - Suitland, MD
Salary Range: Undisclosed
Description
Are you ready for an exciting career in the financial services industry? If so, Andrews Federal is the place for you! Andrews Federal is a transformative, international financial institution, proud to serve our military and communities. Our top priority remains to help our members achieve financial wellness.
With a positive workplace culture embedded in every aspect of our DNA, our organization has been certified as a Great Place to Work for 4 years. Andrews Federal offers a highly competitive compensation and benefits package to maintain a happy and healthy workforce.
As our organization continues to thrive, we seek a highly motivated workforce that is not afraid to provide innovative solutions within the financial services industry. Our leaders encourage collaboration and new ideas as we continue to serve our global membership.
Some of the perks of working at Andrews Federal include:
- 12 paid holidays a year including your birthday
- Affordable healthcare plans and Employer Paid FSA accounts
- Career development, training opportunities, career coaching, and tuition reimbursement
- Retirement plans with a competitive matching option
- Childcare stipend to help working families
PURPOSE OF POSITION
The Foreclosure / REO Specialist is responsible for working on in house foreclosures and closely with a sub-servicer to manage delinquent loans through the foreclosure process according to investor, company, and department expectations, while maintaining compliance with foreclosure timelines and quality standards. Monitor and audit sub-servicers actions through foreclosure, individual REO transactions to ensure compliance with investor standards, review and approve list/sales prices, review and approve repair bids/invoices, reconcile sales proceeds, review contracts/HUD’s/Deed for accuracy and liaison between Andrews REO management, sub-servicer and vendors.
ESSENTIAL DUTIES
The position’s essential duties include the following:
- Handle the oversight of loans that are in foreclosure status.
- Preparing and submitting Foreclosure referrals to foreclosure counsel on eligible delinquent loans
- Review, analyze and prepare sub-servicers request for documents.
- Submitting Foreclosure referrals to foreclosure counsel on eligible delinquent loans.
- Knowledgeable in agency, investor or insurer timelines and documents requirements for judicial and non-judicial foreclosures.
- Working knowledge of mortgage banking, familiarity with RESPA, FDCPA, SSCRA, federal and state laws related to foreclosures and REO.
- Providing documentation, information, and updates to foreclosure counsel.
- Telephonic communication with foreclosure counsel to resolve issues timely and efficiently.
- Managing the foreclosure timeline on foreclosure loans according to established timeline expectations.
- Mitigating risk for the company through proper risk identification, handling, and resolution.
- Ensuring timely and accurate review and execution of foreclosure-related documents necessary to proceed with a foreclosure action.
- Escalate and work to resolve issues to the sub-servicer and attorneys to avoid delays and identify trends or breach of investor guidelines and report incidents to management.
- Review and resolution of contested foreclosure actions in partnership with foreclosure counsel.
- Timely and accurate correspondence with internal departments and other stakeholders to maintain high-quality customer service and satisfaction.
- Timely and accurate preparation of bidding instructions for scheduled foreclosure sales.
- Ensure timely and accurate processing of foreclosure sale results to investors.
- Review marketing plans submitted by asset management vendors or sub-servicer.
- Audit all incoming inventory to ensure that the property should be in REO and assign to correct vendor.
- Perform detailed review of REO bids and review to ensure compliance of investor guidelines.
Research invoicing issues as they arise; and ensure resolution by the responsible entity (e.g., field services, and/or asset management firm).
- Analyze estimates, recommend and negotiate fees for services related to property maintenance and repairs.
- Review reports, prepare reporting and analysis of the REO portfolio, as needed.
- Maintain data through various systems including FICS/MortgageServ, and Episys.
- Responsible for meeting departmental production, quality, efficiency, and time-driven goals.
- Ability to work varying shifts including evenings and weekends.
- Perform other duties as assigned.
Qualifications
EDUCATION
- High school diploma, GED, or equivalent required.
- Associate degree preferred in Finance or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.
REQUIRED EXPERIENCE
- One (1) year of Foreclosure experience or two (2) years’ banking/mortgage experience
- Understanding of the entire foreclosure process in Judicial and Non-Judicial proceedings
- Knowledgeable of the eviction process
- Prior Real Estate Owned experience
- Prior experience working with a sub-servicer.
- Working knowledge of current market-based fees for services related to property maintenance and repair.
- Strong analytical skills and attention to detail
- Strong oral and written communication skills
- Advanced negotiation skills and independent critical thinking required.
- Knowledge of FICS/Mortgage servicing preferred.
- Ability to work independently to organize and prioritize work schedule to meet strict deadlines.
- Ability to add, subtract, multiply, divide and to record, balance and check results for accuracy.
- Ability to compose materials such as reports, work- related manuals, publications of limited scope or impact.
- Ability to handle multiple tasks under pressure and changing priorities.
- Proficient in Microsoft Excel, Word, and TEAMS
PHYSICAL REQUIREMENTS
The ability to sit for extended periods of time, operate general office equipment to include a telephone, computer, keyboard and copier/printer. Ability to lift and/ or move up to 25 pounds.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.