Forecast Analyst jobs in Aurora, IL

Forecast Analyst analyzes inventory levels, production speed, and product demand to determine the amount of finished product that will be produced. Determines the best metrics to use to provide the most accurate representation of the forecast. Being a Forecast Analyst works with other departments within the organization to determine optimal inventory levels. May require a bachelor's degree. Additionally, Forecast Analyst typically reports to a supervisor or manager. The Forecast Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Forecast Analyst typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Forecast Workforce Analyst
  • UChicago Medicine AH Great Lakes
  • Hinsdale, IL FULL_TIME
  • Description


    All the benefits and perks you need for you and your family:

    • Benefits from Day One
    • Paid Days Off from Day One
    • Student Loan Repayment Program
    • Career Development

    Our promise to you:
    Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

    Schedule: FT Day (Monday-Friday 8:00am-5:00pm)

    Location: AdventHealth Virtual *Must be in the Chicago Land Area

    The role you’ll contribute:

    The Consumer Experience Center (CxC) Forecasting & Scheduling Workforce Analyst is responsible for forecasting volume and projecting staffing needs to adequately support all services within a rapidly growing centralized environment. Major responsibilities of this position include accurately projecting FTE requirements for near-term, long-term, and overall budgeting purposes; additional key responsibilities include identifying trends and behaviors to ensure optimal cost effectiveness and operational efficiency and producing associate schedules to meet established CxC service levels, KPIs, goals, and objectives. The Forecasting & Scheduling Workforce Analyst is also responsible for researching causes for underperformance, identifying areas of improvement within the workforce management strategy, and adjusting associate schedules to meet CxC service standards. The analysis performed by this individual is substantially complex and requires a high degree of analytical skills, independent decision making, and organization to turn large sets of data into meaningful analyses. This role is expected to collaborate with other team members and leaders to ensure staffing levels support each service's quality and performance goals. The Analyst reports to the department Supervisor and maintains a working knowledge of all technology systems and databases required to perform this function.

    The value you’ll bring to the team:

    • Apply critical thinking skills and use decisive judgment to take appropriate actions with minimal supervision, as needed
    • Exhibit ability to work in a fast-paced environment
    • Develop and maintain comprehensive forecasting and scheduling models
    • Use workforce management tools to forecast volumes, create staffing requirements, and generate work schedules for contact centers that meet or exceed service level, abandonment rate, and other key performance indicators
    • Prepare both daily and long-term staffing requirements and adjust schedules based on dynamic needs of CxC
    • Study real-time and historical data to modify forecasting; strive for continuous improvement in forecasting and staffing •Lead and manage processes for shift bids, vacation shift bids, time-off requests, and requests for overtime
    • Maintain a local database to manage employee information, performance trends, and other related data
    • Maintain and provide budget-related data, including projected FTE requirements, employee turnover rate, shrinkage rate, abandonment rate, call volume, and attrition rate
    • Ensure the accuracy and timeliness of segment entry requests and skill changes
    • Utilize and maintain available reporting systems; produce routine and non-routine reports and presentations, including daily contact center performance, root-cause analysis, and trends and behaviors
    • Assist the Real-Time Workforce Analyst to ensure associates are following schedules and meeting service level and abandonment goals
    • Serve as a backup for the Workforce Supervisor, as necessary
    • Utilize critical thinking skills to offer prompt and efficient assistance to CxC leadership regarding staffing projections and reporting
    • Actively work with other CxC staff and leaders to achieve established performance metric standards
    • Perform other duties as assigned by the Supervisor or other CxC leaders
    Qualifications


    The expertise and experiences you’ll need to succeed:

    • High school diploma or equivalent
    • Minimum one year prior experience with workforce management process and applications (e.g. ASPECT, Genesys, inContact, Verint)
    • Advanced MS Excel experience
    • Ability to articulate the mission of AH and the CxC

    •Proven ability to use data analytics to drive operational, quality, and financial performance in accordance with department and organizational goals •Demonstrated interpersonal, customer relations, and communication skills

    • Ability to lead or facilitate training and education
    • Personal integrity and an ability to work under stress
    • Strong organizational and coordination skills
    • Strong attention to detail and ability to take initiative to resolve immediate or urgent problems
    • Effective communicator in English, both orally and in writing
    • Typing skills of at least 45 words per minute
    • Ability to adapt rapidly to change, balance multiple priorities, think quickly, and use appropriate judgment
    • Demonstrates regular, consistent and punctual attendance
    • Proficiency in Microsoft Suite programs and Adobe
    • Technological aptitude to master additional programs, technologies, and databases


    This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
  • 11 Days Ago

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Forecast Workforce Analyst
  • AdventHealth LaGrange
  • La Grange, IL FULL_TIME
  • Description All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Our promise to you: Joining ...
  • 15 Days Ago

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Manager - Foreign Exchange and Forecast
  • Baxter
  • Deerfield, IL FULL_TIME
  • Vantive: A New Company Built On Our LegacyBaxter is on a journey to spin off our ~$5B Kidney Care segment into an independent, publicly traded company. Vantive* will build on our nearly 70-year legacy...
  • 18 Days Ago

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Analyst
  • Tegus
  • Chicago, IL FULL_TIME
  • Tegus is the leading market intelligence platform for key decision makers. We power some of the world’s most well-respected institutional investors, corporations, and consultancies through the largest...
  • 6 Days Ago

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Analyst
  • GAINSystems
  • Chicago, IL FULL_TIME
  • About the Role:As a Supply Chain Analyst, you will be part of the client consulting team. In this role, you have two primary responsibilities:Support the technical set up of the GAINS software during ...
  • 6 Days Ago

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Analyst
  • Insperity
  • Chicago, IL FULL_TIME
  • Description & Requirements Analyst Are you a number cruncher passionate about dissecting financial data and uncovering hidden insights? Do you thrive in a dynamic environment where your analytical ski...
  • 7 Days Ago

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0 Forecast Analyst jobs found in Aurora, IL area

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Senior Financial Analyst for a Large International Company
  • LHH
  • Chicago, IL
  • Job Description A large international company in the Greater Chicago area, IL is seeking experienced Senior financial an...
  • 3/28/2024 12:00:00 AM

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Business Planning Analyst II
  • Aldi
  • Naperville, IL
  • As part of our National Finance & Administration Services department, youll help manage the critical resources and infra...
  • 3/28/2024 12:00:00 AM

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Sr. Sales Operations Analyst
  • The Judge Group
  • Mount Prospect, IL
  • Based in Mount Prospect, IL, Mizkan America is a subsidiary of the Mizkan Group, a global, family-owned company that has...
  • 3/28/2024 12:00:00 AM

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Senior Financial Analyst
  • Kellanova
  • Naperville, IL
  • As a Senior Financial Analyst, you will support financial strategies to drive increased profitability, process efficienc...
  • 3/28/2024 12:00:00 AM

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Senior Financial Analyst- Corporate Strategy/Business Planning
  • LaSalle Network
  • Naperville, IL
  • LaSalle Network has partnered with one of the top retail organizations in the country who is looking to add a Senior Fin...
  • 3/26/2024 12:00:00 AM

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Senior Data Analyst
  • IT Associates
  • Rosemont, IL
  • Location - Rosemont, IL (must be onsite two days a week) Fulltime Position Our client is looking to add a motivated and ...
  • 3/25/2024 12:00:00 AM

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Supply Chain Analyst - Demand Planner
  • ALDI
  • Batavia, IL
  • We have a message to get out: we're growing. We're charting an aggressive growth course to become one of the top 3 groce...
  • 3/25/2024 12:00:00 AM

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Management Consultant
  • Alexander Group
  • Chicago, IL
  • Alexander Group: Decades of experience growing revenue for global companies Alexander Group provides management consulti...
  • 3/24/2024 12:00:00 AM

Aurora, a suburb of Chicago, is a city in DuPage, Kane, Kendall, and Will counties in the U.S. state of Illinois. Located primarily in DuPage and Kane counties, it is an outer suburb of Chicago and the second most populous city in the state, and the 114th most populous city in the country. The population was 197,899 at the 2010 census, and was estimated to have increased to 200,965 by 2017. Once a mid-sized manufacturing city, Aurora has grown since the 1960s. Founded within Kane County, Aurora's city limits and population have expanded into DuPage, Will, and Kendall counties. Between 2000 an...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Forecast Analyst jobs
$73,990 to $97,317
Aurora, Illinois area prices
were up 0.8% from a year ago

Forecast Analyst in Longview, TX
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The next section of the forecasting analyst resume sample is the experience section where the candidate lists professional qualifications.
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Forecast Analyst in Dothan, AL
The primary function of this role is to drive our S&OP process and collaborate with cross functional teams in order to build our demand forecast to improve customer service levels and minimize inventory levels.
December 02, 2019