Food and Beverage Shift Manager - Casino jobs in Santa Maria, CA

As the Food and Beverage Supervisor, you will assist the Restaurant and Bar Manager in the planning, organizing, training, and leadership necessary to ensure an exceptional dining experience for every guest, promoting satisfaction and a marvelous time during each visit, in addition to achieving sales, costs, employee retention, food quality, cleanliness, and sanitation objectives. You are a friendly and responsive individual who provides constant, courteous service to all guests. You use active, effective communication when interacting with guests and coworkers, with an understanding of the predominant language (s) of the restaurant’s trading area.

Responsibilities of the Ideal Candidate:

• Thoroughly understand all restaurant/personnel policies, procedures, specifications, guidelines and training programs, informing the General Manager of any and all violations of company policies, rules, and procedures.
• Provide responsive, friendly, and courteous service at all times to ensure that all guests feel welcome and personally taken care of, filling in where needed to achieve guest service standards and efficient operations.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Prepare schedules in a timely manner and assist Restaurant Manager with call outs, shift coverage and covering shifts as needs arise.
• Personally inspect restaurant, each table, and all equipment to ensure that all are kept meticulously clean, in excellent working condition, and are set appropriately for each shift.
• Expedite as needed, checking portions and appearance of all plates.
• Coach associates on standards and performance expectations.
• Assist with monthly inventories and ordering as needed.
• Assist the Restaurant Manager with seasonal programming.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the hotel, food and beverage operations, employees and guests.
• Carries out supervisor requests in accordance with hotel policies and standard operating procedures.
• Follow all appropriate policies and procedure while constantly striving to improve all standards of operations.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Adhere to attendance and reliability standards.
• Complete additional cleanliness or guest services duties as assigned by management.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow all additional duties as assigned by management.

Compensation and Benefits:

The pay range for this position is $25 to $28 per hour depending on experience and eligible for full time benefits:

• 401(k)
• 401(k) matching
• Paid vacation time
• Paid sick time
• Medical insurance
• Dental insurance
• Vision insurance
• Voluntary benefits including Accident, Critical Illness, Supplemental Life
• Flex spending and health savings account
• Hotel Room Discounts

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, and weekends depending on hotel events and functions.

Experience and Education:

• At least three years of hands-on experience with food and beverage operations and/or supervisor positions.
• Knowledgeable of food and beverage service with a CA Food Safety Card and RBS Certification.

Physical Requirements:

The minimum physical requirements for this position include but are not limited to:

• Must be able to lift and/or carry up to 50 pounds frequently to assist guests
• Ability to stand for extended periods of time
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
• Ability to bend and twist, push and pull, stoop, and kneel
• Ascend and descend a ladder

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: humanresources@martinresorts.com

Martin Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free