Food and Beverage Shift Manager - Casino jobs in Portsmouth, VA

Job Summary:

Possesses complete knowledge of all departmental procedures and is responsible for communicating them to all Food and Beverage Team Members. Assists VP with organizational duties, appointments, meetings and deadlines. Escalates needs to various FB Leadership as situations arise or queries are made.

Supervisory Responsibilities:

• No supervisory responsibilities.

Duties/Responsibilities:

• Performs various non-routine, more complex clerical functions, requiring special training, skill or knowledge using related equipment such as a typewriter and computer.
• Establishes and maintains files of appropriate reports, records or other information relevant to the operation of the department.
• Maintains contact with other departments and various outside contacts.
• Responsible for departmental record filing and retrieval.
• Responsible for maintaining appropriate records as may be required by law or policy to include, but not limited to training logs, payroll, shift reports, and other pertinent records.
• Assists Director and Executive Chef with departmental scheduling and payroll.
• Possesses complete knowledge of all departmental procedures and is responsible for communicating them to all Food and Beverage Team Members.
• Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.
• Maintains all food and liquor licenses.
• Performs other duties requested or assigned.
• Ensures thorough communication between shifts.
• Sets high standards by complying with all departmental rules, policies, confidentiality and procedures.
• Ensures that all Team Members are treated in a fair and consistent manner.
• Be willing to work weekends, nights and holidays depending on business needs of the banquet and special events areas, including events on the gaming floor
• Performs any other duties as specified or assigned by the Director or any member of the Executive Management.

Minimum Education and Experience Requirements:

• High School Diploma
• Computer literate
• Self-starter with an open mind, positive nature and enthusiastic

Certifications, Licenses, and/or Registrations:

• Gaming license/registration as required by jurisdiction(s).

Knowledge, Skills, and Abilities:

• Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
• Must have experience Microsoft Office programs including Word, Excel and PowerPoint.
• Previous experience is essential, including typing skills, telephone skills, knowledge of various office machines, verbal and written communication skills, organizational skills, and general knowledge of office practices.
• Ability to work under pressure.
• Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed appearance.
• Must have successfully completed and maintain certification in “Serv-Safe” (Food Sanitation Management) within 120 days of employment.
• Must be able to understand and communicate Material Safety Data Sheets to all team members.
• Ability to communicate with Team members and guests.
• Ability to be a TEAM player.
• Ability to successfully fulfill the pre-employment process.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to obtain and maintain all necessary licensing.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to work flexible shifts and days of the week, including holidays.