Food and Beverage Shift Manager - Casino jobs in Normal, IL

ESSENTIAL FUNCTIONS:

• Lead and encourage ongoing communication between lounge, dining room, kitchen, banquet, sales and administrative areas to enhance quality of the operation.

• Ensure that reservation process is implemented and maintained that makes the best use of the available space.

• Maintain up-to-date knowledge of trends in wine, beer, food and liquor. Advise and train cocktail wait staff on food and wine pairings and beer trends.

• Manage a work environment that inspires the highest level of performance, commitment to the mission of the Lodge and teamwork within and across departments.

• Manage the performance of staff and hold them accountable. Provide for regular and immediate recognition for exceptional performance, as well as timely administration of corrective action.

• Control all voids, discounts, sales and promotions by personal review/approval.

• Follow Starved Rock’s established accounting procedures as detailed in the Accounting Manual.

• Implement plans for responsible utilization of department resources.

• Develop strong working relationships and ongoing communication with other departments to ensure a positive customer experience.

• Illinois Food Sanitation License (or willingness to obtain)

• Illinois BASSET certification (or willingness to obtain)

• Illinois Allergen Awareness Certification (or willingness to obtain)

• Knowledge of food and beverage, banquets, lounge operations.

• Demonstrated success in building strong teams and motivating staff performance.

• Good knowledge of wine, food and liquor.

• Strong customer service and interpersonal communication skills.

• Demonstrated high level of organization and time management.

• Experience with purchasing supplies and controlling inventory.

• Demonstrated success at managing people and delegating responsibility, as well as success in building strong teams and motivating staff performance.

• Must be able to walk and stand for long periods of time.

• Must be able to lift up to 20 lbs. on occasion.

• Must be willing to work weekends, evenings and holidays as needed.

• Must be at least 21 years of age.

Must have passion for Food & Beverage, be a great communicator, and be able to recognize and develop talent! :

Equal Opportunity Employer: