Food and Beverage Shift Manager - Casino jobs in Kent, WA

SILVER CLOUD HOTEL – POINT RUSTON

Work in the NEWEST luxury hotel in Tacoma! GREAT team, EXCELLENT work culture

We are looking for the best Food and Beverage Manager to work in the best luxury hotel in the South Sound. The property is located at the Silver Cloud Hotel Point Ruston at Tacoma. Come and apply, and be part of a great team with a company that takes wonderful care of its team members. The restaurant space features our main dining room, private dining and seasonal patio seating, most with waterfront views. The Banquet space includes a large Ballroom, multiple smaller area and includes a wonderful patio overlooking Commencement Bay.

Silver Cloud Hotels, founded in 1980, is proud to celebrate over 40 years of providing outstanding guest service. With eight hotels located throughout the Pacific Northwest, guests return again and again, thanks in part to our motto “Friendliness and Cleanliness”.

JOB TITLE: Food and Beverage Manager

POSITION PURPOSE:

Reporting to the Copper and Salt General Manager, the position of Food and Beverage Manager is primarily responsible for overseeing and managing the restaurant operations, ensuring high levels of customer satisfaction, food quality, and efficient service. The manager is expected to spend the majority of their time in the restaurant, supervising staff, addressing customer concerns, and ensuring all operational standards are met.

Additionally, the manager may be called upon to assist in banquet events when needed. This could include coordinating with the banquet team, overseeing food and beverage service, and ensuring the event runs smoothly and successfully. The manager's role in banquet events is to support the team, provide guidance and leadership, and ensure high levels of customer satisfaction.

Overall, the primary purpose of the Food and Beverage Manager in this role is to ensure the smooth and efficient operation of the restaurant, while also providing support and assistance in banquet events when deemed necessary. By balancing their time and responsibilities effectively, the manager plays a critical role in delivering exceptional dining experiences for guests across all areas of the business.

WHO YOU ARE…what will you be doing?

People and Team Building

· Participates in building an engaged team morale as part of the management team.

· Maintains a positive attitude and performs according to company standards.

· Effectively manages a diverse team including but not limited to recruiting, training, scheduling, and managing performance of front of the house.

· Is self-motivated, able to think and work independently as well as with others, with an emphasis on collaboration and team building.

· Cultivate a culture of connection, craftsmanship and character, allowing people space to be themselves, whilst aligning team with shared goals of the hotel.

· Works closely with other departments to maintain a clean and safe work environment.

· Is a strong ambassador and representative of the food & beverage program and the hotel.

Problem Solver and Communicator

· Effectively communicates with the management about new ideas, problems, capital expense needs, and any other issues that affect the overall operation.

· Is able to provide open and effective lines of communication and address issues or concerns in a prompt and efficient manner. Establishes adequate reporting tools to communicate people, product, profit and service initiatives to the leadership and management team.

· Manages guest issues resolution in a prompt and friendly manner, including internal guests.

Planning ahead, Working Creatively!

· Responsible for the planning and execution of the dining experience.

· Strong and creative desire to build unique and memorable restaurant experiences.

· Ensures that all staff performs to expectations to deliver and exceed expectations.

· Is a motivator and coach for all F&B team members.

· Ensures that restaurant experiences delivered are in line with agreed upon concepts and strategic goals.

· Strongly influences service deliveries, commensurate with a four-star hotel environment.

· Strongly influences banquet experiences in support of the hotel being a community leader.

· Ensures the safety and cleanliness of our work environment. Ensures that all health and sanitation guidelines are adhered to.

· Ensures preventative maintenance and repair of restaurant equipment. Ensures that everything is in proper working order.

· Influences meeting budgetary targets.

WHO YOU ARE…what do you need?

· You are influential in product creativity.

· You are beyond food and beverage passionate, and continue to keep yourself up to date with regards to trends and experiences. You understand future trends, and best practices.

· You are daring.

· You are passionate about servicing others, guests and staff alike.

· You want to grow and develop your career.

· English proficiency: expected ability to read, write and speak English fluently to be able to read, analyze, and interpret financial reports, legal documents, etc...

· Valid ServSafe certificate or Food Handler's Card as required by state and/or county of venue.

· Valid Alcohol Service Permit as required by state and/or county of venue.

· Computer proficiency to include Microsoft Office.

· Ability to work a variable work schedule (including evenings and weekends, as required), depending upon business requirements.

· Ability to lead efficiently in a team-oriented, fast-paced environment.

· High School graduate minimum. Hospitality degree preferred, and 5 years related experience and/or training.

EXPERIENCE: Experience in hotels’ restaurant and/or banquet operations preferred. Restaurant leadership background of three to five years, managing multiple direct reports.

EDUCATION: College degree preferred; plus 3-5 years related with an upscale restaurant, and 1-3 years banquets/ catering experience in hotels.

Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

SUPPLEMENTAL PAY:

· Incentive Program

Silver Cloud Inns & Hotels is an Equal Opportunity employer. All applicants must be able to pass a drug screening and background check as part of the employment process.

Job Type: Full-time

Pay: $76,000.00 - $78,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Weekends as needed

Work Location: In person