Food and Beverage Shift Manager - Casino jobs in Bergenfield, NJ

SUMMARY

Assists the Front Office Director in administering front office functions and supervising staff on a daily basis. Directs and works with associates to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

RESPONSIBILITIES

 Performs all duties at the Front Desk as necessary.

 Run the perfect shift, utilizing hourly checklists and the management checklist or calendar for success.

 Maintains cleanliness and organization.

 Maintains the hotel’s sundries or gift shop.

 Facilitates high-powered pre-shifts.

Key Accountabilities

 GSS: Ensure goals are met for all guest service related measures.

 Selling Program

 Associate Relations: AES plans and actions implemented and measured

COMPETENCIES

 Resourceful

 Adaptable

 Customer Focus

SKILLS

 Strong knowledge of Front Desk operations

 Ability to prioritize needs of guests

 Strong communication skills

EDUCATION/EXPERIENCE

 College Degree required, minimum of 2 year degree

 Experience in similar leadership role required

Job Type: Full-time

Pay: $43,657.00 - $65,485.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Application Question(s):

• Please provide salary range you are seeking?

Experience:

• Food & Beverage: 5 years (Required)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Teaneck, NJ 07666: Relocate before starting work (Required)

Work Location: In person