Food and Beverage Controller - Casino jobs in Overland Park, KS

7th Street Casino has an immediate opening for a Food & Beverage Supervisor. This position is an evening/night position overseeing the Casino Café and 2 Bars. The Supervisor is responsible for ensuring maximum customer service and satisfaction by orchestrating through the employees, production of quality food and high standards of service in accordance with Company Policy and Procedures and Gaming regulations.

Essential Duties and Responsibilities:

• Enforces performance standards, policies, and procedures in the venue are in accordance with the Company's expectations.
• Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all federal, state and local applicable laws.
• Responsible for the evaluating and training of the employees ensuring staffs compliance with all customer service standards.
• Ensures venue floor operations are running in a smooth, efficient manner to ensure customers satisfaction.
• Responsible for listening to, evaluating and assuring control of customers' grievances.
• Monitors job performances of all the employees and provides feedback on some to aid the employees in developing and enhancing skills.
• Confers with Food & Beverage Manager concerning operational deficiencies and areas in need of attention.
• Responsible for the supervision and training of Beverage Servers, Bartenders, wait staff and bar backs on an assigned shift.
• Ensures the smooth and efficient service throughout all Food & Beverage facilities in the Casino.
• Handles employee relation issues as needed after conferring with Food & Beverage Manager
• Supervises and reports to management all employee call-ins and scheduling conflicts to ensure a cost effective staffing level.
• Knowledge of all State alcohol and gaming regulations and ensures adherence.
• Make recommendations and suggestions and hire, suspend, transfer, discipline and terminate after conferring with Food & Beverage Manager.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsible for maintaining a consistent, regular attendance record.
• Promotes positive customer relations.
• Maintains the highest level of confidentiality
• Initiates and maintains communication with subordinates, employees, management, and other departments in facilitating the flow of information throughout the property.
• Responsibilities include training employees, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
• Fill in for F&B Cashiers for breaks, lunch, absences and PTO as needed.
• Performed additional duties and responsibilities as necessary or assigned.
• Operate as an emergency Pull/Count Team member as required.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bar
• Casual dining restaurant
• Fast casual restaurant

Shift:

• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Weekends as needed

Application Question(s):

• Are you 21 years of age or older?
• Have you ever been convicted of a crime?
• Are you able to provide 3 forms of ID(birth certificate, SS Card and valid state issued ID) for licensing and submit to a criminal background check?
• Do you have reliable transportation?

Experience:

• Supervisory: 2 years (Required)
• Bartending/Beverage Service: 2 years (Required)
• Cooking: 2 years (Preferred)
• Bartending: 1 year (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person