Food and Beverage Controller - Casino jobs in Kansas City, MO

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

SUMMARY

This position will be responsible for assisting in the management of a food and beverage outlet.  This position is responsible for the control and accountability of revenues, expenses and inventories and will ensure proper preparation of accurate records.  This position will directly supervise food and beverage team members and must be willing to work a flexible schedule to include all shifts, weekends and holidays. 

BRING US YOUR BEST.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for directing all Food & Beverage and casino beverage operations.
• Develop team member to provide exceptional service, products and value to our guests while maximizing profitability.
• Think strategically and operationally about factors such as: pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products.
• Develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property.
• Respond to changes in planning assumptions and alter plans as necessary.
• Formally present updates to plans and provide appropriate explanations and solutions to variances.
• Provide leadership and demonstrate behavior that is consistent with the Code of Conduct.
• Ensure that the receiving, holding and issuance of products are within the quality and control standards.
• Tie operational challenges to strategic direction and the ability to be effective in a large organization.
• Assist in designing and engineering menus.
• Implement and audit inventory and cost control systems and procedures.

• Direct and assist in establishing plans and organizational structure for their respective areas.
• Analyze market trends and adjust business plans to promote financial health and growth.
• Manage the work processes and procedures of departmental managers or supervisors. 
• Develop or oversee and implement departmental training programs.
• Review the performance, productivity and efficiency of managers or supervisors including but not limited to periodic evaluations and development of coaching techniques to motivate productivity.
• Develop, implement and promote programs to reward and recognize performance of team members.
• Recommend, approve or oppose the change in status of team members including but not limited to changes from full time to part time, promotions and transfers.
• Protect and preserve the assets of the company.
• Compile information, complete and submit reports as required.
• Complete regular and periodic verification processes for the proper accounting of revenues, expenses and inventory.
• Develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business trends and practices. 
• Administer disciplinary actions, propose corrective action, and monitor post-disciplinary performance of managers, supervisors or front line team members as needed.

• Maintain strict confidentially of all files, communications and information in the conduct of company business.

• Develop, participate in and promote customer service programs to continuously improve quality service.
• Develop, attend or provide training as needed or required including but not limited to sanitation, safety and alcohol awareness.
• Provide for the safety of team members including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.
• .
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY