Food Services Supervisor jobs in Sitka, AK

Food Services Supervisor supervises the daily operations of the organization's food service function. Maintains food storage level and report when it's low. Being a Food Services Supervisor reviews menus and supervises the handling and preparation. Ensures quality standards for foods are followed. Additionally, Food Services Supervisor maintains cleanliness of working area and the facilities. May require an associate degree or its equivalent. Typically reports to a manager or head of a unit/department. The Food Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Food Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Guest Services Supervisor
  • Goldbelt
  • Juneau, AK OTHER
  • Overview

    As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture. 

     

    Seasonal Employees are eligible for the Seasonal Sign-on Bonus and Layoff Employee Bonus Plan (“Plans”) is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company.

    Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.’s long-term value.

     

     

    Qualifications

    NECESSARY SKILLS AND KNOWLEDGE

    • Ability to meet time and attendance requirements.

    • Ability to work all different shifts including holidays and weekends.

    • Ability to attend all scheduled meetings, orientations and training.

    • Excellent verbal and written communication and customer service skills.

    • Ability to handle stress under pressure.

    • Ability to learn, understand, and follow oral and written instructions/directions.

    • Skill in operating personal computer utilizing a variety of computer software.

    • Skill in establishing and maintaining cooperative working relationships with other employees.

    • Ability to work directly with the public, providing information and assistance on a daily basis.

    • Strong cash handling and sales receipts reconciliation skills.

    • Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc.

    • Working knowledge of Southeast Alaska tourism market, travel distribution channels, product and services sales; the practices of cruise line shore excursion services.

     

    MINIMUM QUALIFICATIONS (education, experience, skills)

    • High school diploma or equivalent.

    • Two (2) seasons of lead experience involved with tourism, travel, and/or hospitality services, including cash handling and reconciliation skills.

    • And one (1) season of supervisory experience.

    • Ability to successfully pass a background check.

     

    PREFERRED QUALIFICATIONS (education, experience, skills)

    • Current CPR and first aid certificates.

    • Drug testing may be required.

    • Previous experience working in the visitor or hospitality industry or other customer service related field.

    • Sales and business development experience.

     

    WORKING CONDITIONS

     

    Movement in/out of an aerial tramway cabin up/down a 1800 ft. elevation; constant public interaction and communication; constant exposure to extreme heights.  The Tram is a non-smoking facility with designated outside-smoking areas.

     

     

    Responsibilities

    JOB DUTIES

    • Functions as the acting Guest Services Manager during his/her absences.Oversee both guest services and ticketing functions and assists with the maintenance of excellent customer services.

    • On a continuous basis, provides daily supervision of, Cultural Guardian, Lead Host/Ticket Agent and Host/Ticket Agent staff, and will be involved with recruiting, prescreening, hiring, directing, training, etc. new employees.

    • Assigns work to staff involving ticket sales services at the lower terminal and assigns work to guest services staff involving ship passenger escort services, the upper terminal greeting services, and the theater operations.

    • Develops weekly staff schedules; and responsible for the collection and timely submittal of payroll documents; ensures that ticketing/host staff receives proper training.

    • Settles with each cruise ship’s shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers, closely coordinates activities at all times with each ship’s staff in order to collect and submit reconciliation for the vouchers, and closely coordinate with guest services staff who are also allowed to settle daily with ships’ staff.

    • During pre- and post-reconciliation activities, collects and accounts for cash from sales receipts, maintains the computerized ticketing system, ensures sales receipts data is entered, and develops financial reports correctly and timely; also, oversees ticket printing and ordering/purchasing of supply activities.

    • Oversees efforts to prevent the public from becoming nonpaying riders.

    • Works directly with the Guest Services Manager in the development and coordination of ongoing orientation and continual training in customer services, sales and marketing, and/or passenger safety and comfort to all tramway staff that interact frequently with guests.

    • Identifies discrepancy and/or problem areas to be resolved, the training outline to be followed and the arrangement for resources to be used throughout the season.

    • Resolves unusual problems presented by difficult customers, special group needs, credit card transactions, etc.

    • Performs other incidental and related duties as required and assigned.

    Min

    Max

  • 16 Days Ago

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Guest Services Supervisor
  • Goldbelt Aerial Tramway, LLC
  • Juneau, AK FULL_TIME
  • Guest Services Supervisor Job Locations US-AK-Juneau ID 2024-13100 Category Hospitality/Tourism Position Type Seasonal Overview As the only aerial tramway in Southeast Alaska, guests at the Goldbelt T...
  • 1 Month Ago

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Supervisor shift
  • CDS (Club Demonstration Services)
  • Juneau, AK FULL_TIME
  • If you enjoy interacting with and leading people, Club Demonstration Services (CDS) may be the right fit for you! As the preferred marketing provider to Costco, we drive sales and engage with customer...
  • 1 Month Ago

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Part Time Sr. Shift Supervisor in Costco
  • Club Demonstration Services
  • Juneau, AK PART_TIME
  • If you enjoy interacting with and leading people, Club Demonstration Services (CDS) may be the right fit for you! As the preferred marketing provider to Costco, we drive sales and engage with customer...
  • 12 Days Ago

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Food Expeditor
  • Goldbelt
  • Juneau, AK OTHER
  • Overview Food Expeditor SUMMARY Responsible for assisting kitchen and bar staff and delivering menu items from the kitchen, when done, for the restaurant, in order to contribute to a smooth operation....
  • 16 Days Ago

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Food Expeditor
  • Goldbelt Aerial Tramway, LLC
  • Juneau, AK FULL_TIME
  • Food Expeditor Job Locations US-AK-Juneau ID 2023-12768 Category Hospitality/Tourism Position Type Seasonal Overview Food Expeditor SUMMARYResponsible for assisting kitchen and bar staff and deliverin...
  • 1 Month Ago

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0 Food Services Supervisor jobs found in Sitka, AK area

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Audiologist
  • Southeast Alaska Regional Health Consortium
  • Sitka, AK
  • Pay Range: $41.83 - $53.45 SEARHC is a non-profit health consortium which serves the health interests of the residents o...
  • 3/28/2024 12:00:00 AM

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staff - Registered Nurse (RN) - Med Surg - $85K-110K per year
  • Adventist Health
  • Sitka, AK
  • Talenz Healthcare is seeking a Registered Nurse (RN) Med Surg for a nursing job in Sitka, Alaska. Job Description & Requ...
  • 3/28/2024 12:00:00 AM

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Travel Physical Therapist - $1,085 per week
  • PRN Healthcare
  • Sitka, AK
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Sitka, Alaska. Job Description & Req...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $1,190 per week
  • Adventist Health
  • Sitka, AK
  • Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Sitka, Alaska. Job Descripti...
  • 3/28/2024 12:00:00 AM

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staff - Registered Nurse (RN) - Med Surg - $85K-110K per year
  • Talenz Healthcare
  • Sitka, AK
  • Job Description Talenz Healthcare is seeking a Registered Nurse (RN) Med Surg for a nursing job in Sitka, Alaska. Job De...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $1,190 per week
  • Supplemental Health Care
  • Sitka, AK
  • Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Sitka, Alaska. Job Descripti...
  • 3/27/2024 12:00:00 AM

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Travel Physical Therapist - $1,085 per week
  • Supplemental Health Care
  • Sitka, AK
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Sitka, Alaska. Job Description & Req...
  • 3/27/2024 12:00:00 AM

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Medical Laboratory Technician Medical Laboratory Technician Alaska
  • TLC Nursing
  • Sitka, AK
  • Profession: Medical Laboratory Technician Location: Sitka Alaska Specialty: Medical Laboratory Technician Unit: Clinical...
  • 3/27/2024 12:00:00 AM

The City and Borough of Sitka (Tlingit: Sheetʼká), formerly Novo-Arkhangelsk, or New Arkhangelsk under Russian rule (Russian: Ново-Архангельск or Новоaрхангельск, t Novoarkhangelsk), is a unified city-borough on Baranof Island and the south half of Chichagof Island in the Alexander Archipelago of the Pacific Ocean (part of the Alaska Panhandle), in the U.S. state of Alaska. As of the 2010 census, it had a population of 8,881. In terms of land area, it is the largest city-borough in the U.S., with a land area of 2,870.3 square miles (7,434 square kilometres) and a total area (including water ar...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Food Services Supervisor jobs
$60,605 to $78,708
Sitka, Alaska area prices
were up 2.8% from a year ago

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