Food Services Supervisor jobs in Davenport, IA

ESSENTIAL DUTIES AND RESPONSIBILITIES

Come and be a part of history! Hotel Blackhawk; a hotel with a century of elegance, located in downtown Davenport, Iowa, is looking for a Food & Beverage Supervisor to lead at Bix Bistro, Rise coffeeshop and our bowling lounge. Join a team that knows how to have fun while working hard! A team that shares passion, perseverance and humility.

Guest Services: 60%

• Interacts with guests to obtain feedback on product quality and service levels
• Responds to and handles guest problems and complaints
• Observes service behaviors of employees and provides feedback to individuals and managers
• Assist with service during heavy meal times

Managerial Tasks: 20%

• Provides direction for all day-to-day operations
• Assist with recruitment, hiring, and training of all F&B staff
• Impose disciplinary action when necessary
• Conducts annual performance reviews for all F&B hourly staff

Administrative Tasks: 20%

• Keep a clean work area according to health and kitchen standards
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
• Ensures property policies are administered fairly and consistently
• Manage inventory of all front of the house kitchen items, BDT, and Banquets
• Assist with the creation and implementation of new menu items
• Maintain a low labor cost
• Assist with scheduling all Bix, BDT, and Banquet employees based on occupancy, events, and employee status
• Attend all BEO, F&B, Culinary, and staff meetings

Ensures compliance with tip distribution, safe service of alcohol, food handling, and sanitation standards

This full time positions comes with a full benefit package after 90 days to include optional health benefits, supplemental insurances, company paid $50,000 life insurance, holiday pay, accrued PTO, travel discounts, meal discounts and more.

Qualifications