Financial Counselor - Healthcare develops and facilitates payment plans for patients to finance medical expenses by coordinating between insurer, third party payer and patient. Confirms level, terms of coverage, and benefit limits with health insurance providers. Being a Financial Counselor - Healthcare advises patients of any alternative sources of funding or assistance available from social service agencies. Prepares and files any documentation needed to complete payment arrangements. Additionally, Financial Counselor - Healthcare may arrange for referrals or second opinions. Has general knowledge of insurance terms and practices. Requires a high school diploma. Typically reports to a supervisor or manager. The Financial Counselor - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Financial Counselor - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
All of us, for each of you, every time.
Together, serving as the trusted regional healthcare partner.
Samaritan Healthcare's Business and Financial Services Team is seeking a Patient Financial Counselor! This position is responsible for performing backend financial counseling and collection activity as necessary to obtain payment from patients and guarantors in accordance with credit and collection policies of Samaritan Hospital and Samaritan Clinics. Works with patients and guarantors to find financial alternatives for payment of account, which includes State Medicaid, Financial Assistance, and payment plans. Reviews and approves all accounts for patient and guarantor statement processing. Prior to account assignment to an attorney or debt collection agency, reviews and verifies appropriateness. Assists patients and guarantors in the process of completing Financial Assistance applications and helping them identify a path toward resolution of account balance(s). This role involves communicating with patients and guarantors both in person and over the phone and requires a high level of customer service.
SPECIFIC ACCOUNTABILITIES:
Position Qualifications:
This is an onsite position working at the Samaritan Business Building, full-time position working 40hrs a week, Monday-Friday 8:00am-5:00pm.
Listen~Love~Respect~Excel~Innovate
As a Samaritan Healthcare employee, you will be asked to carry out the Mission, Vision, Values, and Strategy of Samaritan Healthcare, personifying service and operational excellence including the creation and maintenance of the best patient, employee, physician, and student experience.