Financial Counselor - Healthcare jobs in Washington

Financial Counselor - Healthcare develops and facilitates payment plans for patients to finance medical expenses by coordinating between insurer, third party payer and patient. Confirms level, terms of coverage, and benefit limits with health insurance providers. Being a Financial Counselor - Healthcare advises patients of any alternative sources of funding or assistance available from social service agencies. Prepares and files any documentation needed to complete payment arrangements. Additionally, Financial Counselor - Healthcare may arrange for referrals or second opinions. Has general knowledge of insurance terms and practices. Requires a high school diploma. Typically reports to a supervisor or manager. The Financial Counselor - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Financial Counselor - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Patient Financial Counselor
  • Samaritan Healthcare
  • Moses Lake, WA FULL_TIME
  • Our Mission

    All of us, for each of you, every time.

    Our Vision

    Together, serving as the trusted regional healthcare partner.

    Samaritan Healthcare's Business and Financial Services Team is seeking a Patient Financial Counselor! This position is responsible for performing backend financial counseling and collection activity as necessary to obtain payment from patients and guarantors in accordance with credit and collection policies of Samaritan Hospital and Samaritan Clinics. Works with patients and guarantors to find financial alternatives for payment of account, which includes State Medicaid, Financial Assistance, and payment plans. Reviews and approves all accounts for patient and guarantor statement processing. Prior to account assignment to an attorney or debt collection agency, reviews and verifies appropriateness. Assists patients and guarantors in the process of completing Financial Assistance applications and helping them identify a path toward resolution of account balance(s). This role involves communicating with patients and guarantors both in person and over the phone and requires a high level of customer service.

    SPECIFIC ACCOUNTABILITIES:

    1. Works closely with the patient to find alternatives for payment.
    2. Receives correspondence from account guarantors commenting on payment, insurance coverage, billing information and all other details pertaining to account.
    3. Resolves correspondence problems and answers by return mail and/or phone call with complete notes in patient account(s).
    4. Assists with mail returns and attempts to find the correct address. Makes necessary address changes in computer and resubmits appropriately.
    5. Researches patient or physician concerns.
    6. Provides demographic and billing information while adhering to confidentiality policy.
    7. Forwards accounts that cannot be resolved with account guarantor and all write-offs for approval to the department leader.
    8. Initiates collection activity utilizing all appropriate means available to recover payment on accounts. Follows up timely on accounts for possible referral to private pay vendor. Documents collection activity within the computer system as required.
    9. Reviews in-house collection correspondence and forwards all accounts to the department leader prior to referring to outside agency for collection.
    10. Works closely with Patient Account Representative to ensure what is in self-pay is accurate.
    11. Reviews bankruptcies on a monthly basis to ensure proper follow-up, as well as to protect the receivables of Samaritan Healthcare.
    12. Reviews all statements on hold, on a monthly basis, removing the hold when appropriate.
    13. Processes all Uncompensated Care applications and appeals in a timely and efficient manner.
    14. Works with statement vendor to ensure accuracy of statement balances.
    15. Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise.
    16. Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to:  security and safety, understanding of MSDS, equipment, infection control, fire, disaster, safe lifting and body mechanics.
    17. Ensures self-compliance with organization policies and procedures, as well as labor agreements.
    18. Ensures the interface with team members and other support groups is conducted in a courteous and efficient manner conducive with the organization’s values.
    19. Conducts self in a professional manner and ensures personal appearance meets the standards necessary to perform the job function while representing the organization.
    20. Ensures that additional accountabilities, as may be required by management, be handled in a manner necessary to meet organizational standards.

    Position Qualifications:

    • High school diploma or equivalent. Prefer one (1) year of college level course work in business, healthcare or related field.
    • Experience in a healthcare or community outreach position strongly preferred.
    • Previous billing or collections experience preferred.
    • Excellent verbal and written communication skills are required. Must be able to work under time restraints and effectively perform duties.
    • Must have working knowledge of medical terminology.
    • Knowledge of Washington State Collection Laws and FDCPA.
    • Washington Health Benefit Exchange Certified Application Counselor or Navigator certification required within six (6) months of hire.
    • Basic Life Support Heartsaver (HS) level to be completed within three (3) months of hire.

    This is an onsite position working at the Samaritan Business Building, full-time position working 40hrs a week, Monday-Friday 8:00am-5:00pm.

    Our Values

     Listen~Love~Respect~Excel~Innovate

    As a Samaritan Healthcare employee, you will be asked to carry out the Mission, Vision, Values, and Strategy of Samaritan Healthcare, personifying service and operational excellence including the creation and maintenance of the best patient, employee, physician, and student experience.

  • 21 Days Ago

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Financial Counselor
  • Rebound Orthopedics and Neurosurgery
  • Vancouver, WA FULL_TIME
  • The hourly wage offered for this position is $19.73 - $27.61.: Rebound is the largest orthopedic and neurosurgical practice in the Portland-Vancouver area with an array of sub-specialties including or...
  • 23 Days Ago

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Financial Counselor
  • Fairfax Behavioral Health
  • Kirkland, WA FULL_TIME
  • Responsibilities: The Financial Counselor is responsible for verifying benefits and eligibility for potential and actual patient admissions, for completing the actual admission/registration process re...
  • 10 Days Ago

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Financial Counselor
  • Sound Outreach
  • Tacoma, WA FULL_TIME
  • As part of the Sound Outreach team, financial counselors work to fight poverty by blending social and financial services to economically vulnerable households in Pierce County, Washington. This positi...
  • 12 Days Ago

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Financial Counselor
  • Rainier Springs
  • Vancouver, WA FULL_TIME
  • Overview Rainier Springs is a 72-bed behavioral hospital located in Vancouver, WA . The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their ...
  • 16 Days Ago

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Financial Counselor
  • ignoredontpost
  • Monroe, WA FULL_TIME
  • Responsibilities: Fairfax Behavioral Health (a UHS facility): Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox t...
  • 16 Days Ago

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Finance Advisor
  • AUTOPAY
  • Austin, TX
  • *We are currently hiring Finance Advisors located in all States EXCEPT we are not able to move forward with candidates t...
  • 3/28/2024 12:00:00 AM

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Financial Consultant
  • Equitable
  • New York, NY
  • Equitable Advisors is currently seeking someone to join our team as a Financial Professional. As a Financial Professiona...
  • 3/28/2024 12:00:00 AM

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Financial Planning Advisor
  • Hallmark University
  • San Antonio, TX
  • Job Description Job Description About the Job SUMMARY OF THE JOB: The Financial Planning Advisor assists in carrying out...
  • 3/27/2024 12:00:00 AM

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Financial Advisor
  • Insight Global
  • "One of our top financial clients is seeking to hire a Financial Consultant for their San Francisco branch. You will eng...
  • 3/27/2024 12:00:00 AM

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Financial Advisor
  • Grassi Investment Management
  • Santa Clara, CA
  • Grassi Investment Management a leading top wealth management firm in the Silicon Valley with over 1B in AUM is looking f...
  • 3/25/2024 12:00:00 AM

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Financial Advisor
  • First Horizon Advisors, Inc.
  • Bentonville, AR
  • About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial serv...
  • 3/13/2024 12:00:00 AM

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Financial Advisor
  • First Horizon Advisors, Inc.
  • Greeneville, TN
  • About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial serv...
  • 1/25/2024 12:00:00 AM

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Financial Advisor
  • First Horizon Advisors, Inc.
  • Hernando, MS
  • About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial serv...
  • 10/10/2023 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Financial Counselor - Healthcare jobs
$41,901 to $52,342

Financial Counselor - Healthcare in Providence, RI
In case the insurance of the patient covers the cost, a financial counselor works with the needed papers and documents and make sure that everything is in order.
January 11, 2020
Financial Counselor - Healthcare in Tucson, AZ
Financial counselors usually work in the front office location of hospitals, where they sit on their desks and use computers in facilitating their jobs.
January 26, 2020
Financial Counselor - Healthcare in Vincennes, IN
However, there are instances that financial counselors work at night or even during weekends.
December 03, 2019