Financial Counselor - Healthcare develops and facilitates payment plans for patients to finance medical expenses by coordinating between insurer, third party payer and patient. Confirms level, terms of coverage, and benefit limits with health insurance providers. Being a Financial Counselor - Healthcare advises patients of any alternative sources of funding or assistance available from social service agencies. Prepares and files any documentation needed to complete payment arrangements. Additionally, Financial Counselor - Healthcare may arrange for referrals or second opinions. Has general knowledge of insurance terms and practices. Requires a high school diploma. Typically reports to a supervisor or manager. The Financial Counselor - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Financial Counselor - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Description:
Full Time Financial Counselor position available.
Hours are Monday – Friday 8:30am – 5:00pm.
Our Financial Counselor is the primary contact for customers in house with questions on bills.
Duties will include meeting with patients who have questions on their billings and setting up payment arrangements.
They will help patients with Financial Assistance or help explore other payment options.
The ability to multi-task will be very important as they will also be preparing pre-admission cost estimates to patients along with other duties.
Previous customer service experience is preferred.
Iowa Specialty Hospital and Clinic Benefits
Provided Benefits:
IPERS
Short-Term Disability (Employer Paid Coverage)— New York Life
Basic Life and AD&D Insurance (Employer Paid Coverage)—New York Life
Employee Assistance Program—Connections
Access to professional services to help you deal with the following, but not limited to, financial, drug/alcohol or grief.
PTO
Optional Benefits:
Health Insurance (Wellmark BCBS)
Dental Insurance (Delta Dental)
Vision Insurance (Avesis)
Supplemental Life Insurance (New York Life)
Supplemental Insurance Plans (Aflac)
Flexible Spending Accounts (TASC)
Health Savings Account (Through local banks)
457 Retirement Savings Plan (First Citizens Trust Company)
Fitness Center Memberships
Iowa Specialty Hospital is an equal opportunity employer. Minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability, or status as a protected veteran.