Financial Counselor - Healthcare jobs in Connecticut

Financial Counselor - Healthcare develops and facilitates payment plans for patients to finance medical expenses by coordinating between insurer, third party payer and patient. Confirms level, terms of coverage, and benefit limits with health insurance providers. Being a Financial Counselor - Healthcare advises patients of any alternative sources of funding or assistance available from social service agencies. Prepares and files any documentation needed to complete payment arrangements. Additionally, Financial Counselor - Healthcare may arrange for referrals or second opinions. Has general knowledge of insurance terms and practices. Requires a high school diploma. Typically reports to a supervisor or manager. The Financial Counselor - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Financial Counselor - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Financial Counselor / HHC at Home SSO PAS
  • Hartford HealthCare
  • Newington, CT FULL_TIME
  • Description

    Job Schedule: Full Time
    Standard Hours: 40
    Job Shift: Shift 1
    Shift Details: Tuesday-Friday 830a-5 Saturday- 8-430p

    Work where every moment matters.

    Every day, approximately 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

    The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
    With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

    Position Summary:

    With a goal of achieving excellence in every patient and customer experience, the Intake Customer Service Coordinator 's role core purpose is to provide timely and effective response and initiation of homecare referrals, ensuring accuracy and completion of the pre-admission protocols, identifying, triaging and facilitating calls and inquiries are routed appropriately to other HHC entities and service lines as instructed, collaborating with transitional care and clinical colleagues throughout the agency in supporting identification and alignment of appropriate level of care, services and programs. Engagement in Customer Service, Call studies and department analytics as requested

    To become educated on levels of care and service across the healthcare system, care navigating as required in facilitating timely coordination of certified or hospice care and services for patients moving from one level of care to another to ensure safe and effective patient transition across the post-acute care continuum. Serves as a bridge between the healthcare team and the patient and/or caregivers.

    Effective communication skills, Self-directed, with a spirit of team support and success, curiosity and ownership, flexibility and a consistent demonstration of H3W Leadership behavior and modeling.

    Position Responsibilities:

    1.   Efficiency and accuracy in completing work as assigned.

    2.   Adherence to regulatory and agency policies and procedures.

    3.   This position is within our Central Intake Department. It is a non-clinical position with no face to face contact with patients and referral sources.

    4.   Ensuring adherence with referral management protocols, policies and procedures

    5.   Responding to internal and external communication timely and accurately

    6.   Acts a team member in the regional intake business development liaison to HHCAH staff, departments and customers both internally and externally

    7.   Building and supporting positive, effective relationships across the continuum and with the patients and communities we serve.

    8.   Utilizing sound judgment identifying risk and safety concerns and triaging appropriately.

    9.   Reviews pre-admission referral documentation, ensuring completion of pre admission requirements including F2F elements ensuring agency policy and regulatory compliance.

    10.                Collaborating and communicating with transitional care staff, Clinical colleagues, Physicians office and home care staff to ensure continuity of medical care through confirmation of coordination of homecare orders, follow up appointments, risk factors, insurance parameters and goals of care.

    11.                Preparing and maintaining accurate patient records, charts and documents to support sound medical practice.

    12.                Consistently communicates with HHCAH management to make sure all issues and problems are seamlessly handled so that both the patient and the referring source are satisfied with the results and process.

    13.                Providing consultation to referral source on community resources and home care issues.

    14.                Adheres to the practice of confidentiality (HIPAA and other state/federal regulations) regarding patients, families, staff and the Agency.

    15.                Demonstrating H3W Leadership behaviors and supporting your team in culture and team building initiatives.

    Qualifications

    Qualifications

    Education: High School Diploma or GED is required, Associates Degree preferred

    Experience: Minimum of one(1) year recent homecare, healthcare and/or call center experience preferred

    Skills/Desired Attributes: 

    ·         Positive outlook

    ·         Effective communicator 

    ·         Computer literacy including Microsoft Office and Excel

    ·         experience and interest in problem resolution and process improvement. 

    ·         A creative thinker that excels in team environment.

    ·         Proficient with technology (ie; Zoom, Skpye for Business, Microsoft Teams, Righfax) Literate in all Microsoft Office products and Adobe PDF.

    ·         Working knowledge of EPIC EMR,

    ·         Strong problem resolution and critical thinking skills.

    ·         Excellent oral and written communication skills; self-directed, with a spirit of team support and success.

    ·         Detail Oriented

    ·         Ability to perform in a production environment with a high-quality output of work.

    ·         Able to sit 90% of the day.

    ·         10% travel for onsite meetings/training. 

    We take great care of careers.

    With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

     

  • 22 Days Ago

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Counselor
  • Newport Healthcare
  • Bethlehem, CT FULL_TIME
  • About Us Newport Healthcare is a nationwide behavioral healthcare organization dedicated to transforming young lives through evidence-based care. To that end, we have assembled the best teen and young...
  • 22 Days Ago

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Financial Counselor / Certified Application Counselor
  • Connecticut Institute for Communities, Inc.
  • Danbury, CT FULL_TIME
  • Connecticut Institute for Communities, Inc. Description:CIFC Health is seeking a highly motivated and experienced Certified Application Counselor and Financial Aid Eligibility Team Member to join our ...
  • 21 Days Ago

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Financial Counselor / Certified Application Counselor
  • CONNECTICUT INSTITUTE FOR COMMUNITIES INC
  • Danbury, CT FULL_TIME
  • DescriptionCIFC Health is seeking a highly motivated and experienced Certified Application Counselor and Financial Aid Eligibility Team Member to join our team. The successful candidate will be respon...
  • 1 Month Ago

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Financial Aid Counselor
  • Goodwin University
  • East Hartford, CT OTHER
  • Job Details Job Location: East Hartford, CT - East Hartford, CT Salary Range: Undisclosed DescriptionThe mission of Goodwin University is to educate a diverse student population in a dynamic environme...
  • Just Posted

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Financial Aid Counselor
  • The University of Bridgeport
  • Bridgeport, CT OTHER
  • Job Details Job Location: Bridgeport, CT - Bridgeport, CT Position Type: Full Time Salary Range: Undisclosed DescriptionThe mission of The University of Bridgeport is to promote academic excellence, p...
  • 1 Month Ago

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Finance Advisor
  • Tresl
  • Austin, TX
  • *We are currently hiring Finance Advisors located in all States EXCEPT we are not able to move forward with candidates t...
  • 3/29/2024 12:00:00 AM

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Financial Advisor
  • Edward Jones
  • Seattle, WA
  • The freedom and flexibility of an entrepreneur. Backed by our vast resources. It's the best of both worlds. While Edward...
  • 3/28/2024 12:00:00 AM

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Finance Advisor
  • AUTOPAY
  • Austin, TX
  • *We are currently hiring Finance Advisors located in all States EXCEPT we are not able to move forward with candidates t...
  • 3/28/2024 12:00:00 AM

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Financial Planning Advisor
  • Hallmark University
  • San Antonio, TX
  • Job Description Job Description About the Job SUMMARY OF THE JOB: The Financial Planning Advisor assists in carrying out...
  • 3/27/2024 12:00:00 AM

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Financial Advisor
  • First Horizon Advisors, Inc.
  • Woodstock, GA
  • About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial serv...
  • 3/14/2024 12:00:00 AM

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Financial Advisor
  • First Horizon Advisors, Inc.
  • Bentonville, AR
  • About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial serv...
  • 3/13/2024 12:00:00 AM

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Financial Advisor
  • First Horizon Advisors, Inc.
  • Greeneville, TN
  • About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial serv...
  • 1/25/2024 12:00:00 AM

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Financial Advisor
  • First Horizon Advisors, Inc.
  • Hernando, MS
  • About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial serv...
  • 10/10/2023 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Financial Counselor - Healthcare jobs
$42,092 to $52,581

Financial Counselor - Healthcare in Providence, RI
In case the insurance of the patient covers the cost, a financial counselor works with the needed papers and documents and make sure that everything is in order.
January 11, 2020
Financial Counselor - Healthcare in Tucson, AZ
Financial counselors usually work in the front office location of hospitals, where they sit on their desks and use computers in facilitating their jobs.
January 26, 2020
Financial Counselor - Healthcare in Vincennes, IN
However, there are instances that financial counselors work at night or even during weekends.
December 03, 2019