Job Summary:

The F & I Manager's job is to secure each sale and ensure that every vehicle sold is delivered.

Supervisory Responsibilities:

• F & I Staff

Duties/Responsibilities:

• Protects gross profit by arranging financing so outside sources do not have an impact on selling margins.
• Establishes lender relations that tie the customer closer to the dealership.
• Generates additional income through the sales of credit insurance, vehicle service contracts, GAP coverage, and maintenance plans.
• Maintains control of all paperwork until it is ready to be turned in to the general office.
• Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information.
• Converts cash deals to finance.
• Establishes and maintains good working relationships with several finance sources, including the manufacturer.
• Processes finance and lease deals accurately and fairly through financial sources to secure approval.
• Conducts business in an ethical and professional manner.
• Process all federal, state, and dealer paperwork related to vehicle transactions.
• Understands and complies with federal, state, and local regulations that affect the new and used vehicle and finance departments.
• Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner. Checks all paperwork for the correct title, lien information, taxes, etc., before forwarding it to accounting.
• Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
• Provides customers with a complete explanation of manufacturer and dealership service procedures and policies.
• Manages the alternative finance source program to ensure that several sources are available.
• Seeks insurance companies for insurance papers.
• Maintains insurance files.
• Sets up and maintain a program that will ensure 100 percent turnover for the F&I department.
• Provides sales force and sales managers with current information about finance and lease programs continually.
• Trains the sales staff regarding the benefits of financing, insurance, and extended service programs.
• Works with sales managers to secure a reasonable profit from every sale.
• Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
• Ensures collection of all finance and insurance fees.
• Takes all credit applications.
• Prepares reports on finance penetration.
• Attends manager’s meetings.
• Handles all rate quotations.
• Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Supervises and trains designated backup to ensure continued efficiency and profitability in the F&I manager's absence.
• Maintains an adequate and current supply of all required contracts and paperwork needed for the completion and finalization of car deals.
• Complies with company safety policies and procedures.
• Performs other job-related duties and responsibilities that may be assigned.

Required Skills/Abilities:

• Maintain a professional appearance in accordance with the employee handbook.
• Maintain an organized, safe, and clean shop area.
• Arrive at work on time and work the required shift.
• Follow instructions from the supervisor.
• Interact effectively with coworkers.
• Receive feedback from the supervisor in a positive manner.
• Excellent presentation and communication skills.
• Strong problem-solving abilities.      

Education and Experience:

• Bachelor's degree (B. A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. 
• AFIP certification
• State Sales License
• Valid Driver's License
• Broad knowledge of new vehicle technologies.
• Demonstrate an ambitious, hardworking presence in a team environment.
• Basic computer skills.
• Positive, friendly attitude along with a customer service mentality.

Physical Requirements: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Must be able to sit for long periods of time.
• Must be able to stand and walk for long periods of time.
• Must be available to work as needed. 

The company reserves the right to review and change responsibilities, job duties, and/or skills at any time, with or without notice. This job description is not intended to maintain a complete list of all responsibilities, duties, and/or skills required for this job. Your employment is “At Will,” which means you may be terminated at any time and for any reason, with or without advance notice. Employees are also free to quit at any time. Therefore, this job description is not a contract of employment. The company is an equal-opportunity employer. It is our policy to provide equal employment opportunity (EEO) to all qualified persons regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws.