Field Service Supervisor jobs in Leominster, MA

Field Service Supervisor oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Being a Field Service Supervisor responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level I supervisor is considered a working supervisor with little authority for personnel actions. Additionally, Field Service Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Field Service Supervisor (O&M)
  • SunPower
  • Hopkinton, MA FULL_TIME
  • Do you want to change the world? We do, too.

     

    SunPower is changing the way our world is powered every day with a passionate and driven team in North America and the Philippines. SunPower provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us.


    Summary of Role:


    This position is a leadership role responsible for managing multiple Residential Field Service Technicians, reports to a Regional Operations Manager, and is supported by the Field Service Department. The Field Services Supervisor works closely with Field Service Technicians, the warehouse team, and the scheduling team to ensure safe, high-quality, and efficient post-installation servicing of residential PV and PV Storage projects. In this role, you will be responsible for creating and maintaining a safety-first culture, providing on-the-job training, managing projects, and interfacing with homeowners as necessary. This job requires a customer-first attitude, problem-solving abilities, and skills in Microsoft Suite and our internal CRM. 

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    Essential Duties & Responsibilities:
    • Provide feedback, coaching, and development for the Field Service Team
    • Responsible for interviewing, hiring, training, and making performance and compensation decisions
    • Organize and manage a team of 4 to 10 Field Service Technicians to effectively complete onsite troubleshooting and problem-solving with PV and PV Storage projects
    • Effectively manage the schedule for Field Service Technicians, driving schedule density, efficiency, and effective resource planning
    • Troubleshoot and resolve on-site issues with string inverters, AC systems, and battery systems, including commissioning, and monitoring.
    • Ensure training compliance and provide on-the-job training for Field Service Techs
    • Drive safety and quality initiatives along with Field Service best practices
    • Perform Quality and Safety site audits as necessary
    • Ability to manage system removals and replacements
    • Review and approve timecards
    • Ensure service requests and the associated reports are completed and closed out in a timely fashion
    • Manage process adherence within Field Service Lighting
    • Work closely with the warehousing team to ensure materials are ordered and returned efficiently
    • Assists in managing and controlling inventory and consumable use and spend


    Minimum Qualifications:
    • High School diploma & 5 years of solar installation experience or an equivalent combination of education and years of related experience
    • 2 years of PV and PV Storage troubleshooting
    • Strong understanding of NEC codes, especially with residential PV installations[CD1] [JZ2] 
    • Proficient in the installation of grid-tied and micro inverter applications
    • Experience using PV-related commissioning and performance apps
    • Experience using Microsoft Office and CRM (Customer Relationship Management) tools such as Salesforce.
    • Valid Driver’s License
    • OSHA 10 Certification


    Preferred Qualifications:
    • OSHA 30 preferred
    • NABCEP certification
    • Bachelor’s Degree
    • Electrical License
    • Salesforce experience 


    Physical Demands and Working Conditions:
    • Ability to traverse/maneuver job sites and survey/assess all aspects of the construction process for extended periods of time
    • Ability to climb a ladder onto a roof/walk across a roof/install equipment to roof safely
    • Regularly works in outdoor conditions: inclement weather, heat and humidity, cold and freezing temperatures, and exposure to poisonous plants, insects, and allergens
    • May be exposed to energized electrical equipment and will be required to take appropriate precautions
    • The employee may routinely handle typical work equipment/materials and be required to lift, move and install materials up to 50 pounds
    • Frequent and repeated lifting from ground to various heights up to 50 pounds individually, and team lifting heavier items
    • Noise level in the work environment is moderate but could be louder depending on location of install or demo
    • Ability to use/learn standard construction equipment/technology with proficiency
    • Typical work hours are Monday - Friday, 8-hour shifts with potential weekends
    • Must hold a valid driver’s license and own a registered insured personal vehicle to travel between job sites (no use of motorcycles or scooters during business hours)
    • Ability to travel between warehouse and job sites
    • Visual acuity to drive motor vehicles/mobile equipment/read printed and electronic documents
    • Hearing capacity to receive, perceive, and react to common driving and construction environment noises
    • Ability to communicate verbally with management, co-workers, and the public in one on one and group settings


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    Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At SunPower, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.


    Equal Employment Opportunity

    The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.


    EOE Minorities/All Genders/Protected Veterans/Disabled


    SunPower Supports EEO


    Accommodation for Applicants to SunPower Corporation

    SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.


    NOTICE TO ALL APPLICANTS AND EMPLOYEES


    Availability of Affirmative Action Plan for Review

    SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

  • 13 Days Ago

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Gas Maintenance Field Service Supervisor
  • EG America LLC
  • WESTBOROUGH, MA FULL_TIME
  • FullTime Gas Maintenance Field Service Supervisor Vacancy working for EG America LLC at WESTBOROUGH MA
  • 18 Days Ago

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Field Service Technician
  • Hobart Service
  • Worcester, MA FULL_TIME
  • Field Service Technician (FT) Company Description.Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Servic...
  • Just Posted

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Field supervisor
  • UtiliQuest, LLC.
  • Sturbridge, MA FULL_TIME
  • Overview and Essential Functions Have fiber optic or cable installation experience and looking to advance your career? Prince Telecom, a national leader in the telecommunications industry, is looking ...
  • 3 Days Ago

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Field supervisor
  • Ameresco Inc
  • Westborough, MA FULL_TIME
  • Ameresco, Inc. (NYSE : AMRC) is a leading cleantech integrator and renewable energy asset developer, owner and operator. Our comprehensive portfolio includes energy efficiency, infrastructure upgrades...
  • 1 Month Ago

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Field Supervisor
  • Wood's Ambulance, Inc.
  • Gardner, MA FULL_TIME
  • Job Description Job Title: Field Supervisor Business Title: Field Supervisor Reports To: Operations Manager FSLA: Non-Exempt POSITION DESCRIPTION: Under the direction of the Operations Manager, the Fi...
  • 2 Months Ago

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0 Field Service Supervisor jobs found in Leominster, MA area

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Journeyman Electrician
  • 4th Generation Electric Inc
  • Leominster, MA
  • Job Description Job Description Job description Essential Duties and Responsibilities: Execute work with minimal guidanc...
  • 3/28/2024 12:00:00 AM

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Retail Supervisor
  • Great Wolf Resorts, Inc.
  • Fitchburg, MA
  • ** Retail Supervisor** **Job Category****:** Retail **Requisition Number****:** RETAI015353 Showing 1 location **Job Det...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • CorVel Corporation
  • Acton, MA
  • ** Customer Service Representative** **Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO00470...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Fitchburg, MA
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/27/2024 12:00:00 AM

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Bilingual Customer Service Associate
  • Wicked Staffing Solutions
  • Salem, NH
  • Job Description Job Description Bilingual Customer Service Agent Type: Temp to perm Available shifts: (Monday-Friday) 8:...
  • 3/26/2024 12:00:00 AM

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Client Services Assistant - Foster Hospital for Small Animals
  • Tufts University
  • Grafton, MA
  • Overview The Henry and Lois Foster Hospital for Small Animals provides 24-hour care for pets 365 days of the year. Since...
  • 3/26/2024 12:00:00 AM

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Retail Supervisor
  • Best Buy
  • Leominster, MA
  • **Retail Supervisor - Job Details** **Retail Supervisor** Share Job **Overview** Full Time Individual Contributor Store ...
  • 3/26/2024 12:00:00 AM

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Psychiatric Nurse Practitioner (PMHNP-BC) - Fitchburg, MA (Remote)
  • OptiMindHealth
  • Fitchburg, MA
  • Psychiatric Nurse Practitioner (PMHNP-BC) $135k - $160k/year Position Requirement: Full-Time FLSA Status: Exempt Locatio...
  • 3/24/2024 12:00:00 AM

Leominster (/ˈlɛmənstər/ LEM-ən-stər) is a city in Worcester County, Massachusetts, United States. It is the second-largest city in Worcester County, with a population of 40,759 at the 2010 census. Leominster is located north of Worcester and west of Boston. Both Route 2 and Route 12 pass through Leominster. Interstate 190, Route 13, and Route 117 all have starting/ending points in Leominster. Leominster is bounded by Fitchburg and Lunenburg to the north, Lancaster to the east, Sterling and Princeton to the south, and Westminster to the west. According to the United States Census Bureau, the c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Supervisor jobs
$66,349 to $92,752
Leominster, Massachusetts area prices
were up 1.6% from a year ago

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