Field Service Supervisor oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Being a Field Service Supervisor responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level I supervisor is considered a working supervisor with little authority for personnel actions. Additionally, Field Service Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
RICOH IS LOOKING FOR A FIELD SERVICE TECHNICIAN
POSITION PROFILE
Services and repairs a variety of company products and systems at customer locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload in a standalone and or networked environment.
JOB DUTIES AND RESPONSIBILITIES
· Achieves expected productivity levels associated with assigned workload and level of experience.
· Manages territory, inventory and customer relationships.
· Demonstrates excellent technical and customer relation skills.
· Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.
QUALIFICATIONS (Education, Experience, and Certifications)
Job Type: Full-time
Salary: $22.00 per hour
Expected hours: 32 – 40 per week
Experience level:
Work setting:
Application Question(s):
Experience:
License/Certification:
Work Location: On the road