Field Service Supervisor jobs in Idaho

Field Service Supervisor oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Being a Field Service Supervisor responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level I supervisor is considered a working supervisor with little authority for personnel actions. Additionally, Field Service Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Field Supervisor (Commercial)
  • Service Experts - TML Commercial Services
  • Boise, ID FULL_TIME
  • Location: Garden City, ID

    Field Supervisor

    Reports To: Operations Manager or General Manager

    Status: Full-time, Regular position

    Category: Technician

    Location Name: EENA TML

    Address: 120 E. 40th Street, Garden City, ID

    Join the team of experts and realize your true potential!

    Why You Should Join the Engineering Excellence Team?

    Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and our Excellence team!


    Position Summary:

    Supervises technicians and helpers who are installing, maintaining, and servicing commercial (5 tons) HVAC equipment and accessories. Oversees daily work and ensures adequate staffing to meet customer needs, assists technicians with unusual or difficult assignments, trains and coaches employees, ensures that safety rules and practices are followed, and conducts quality-control checks on completed work. As needed due to staffing and customer needs, performs service, maintenance, and installation work. Work is performed under the direction of the General Manager. The expectation for the Field Supervisor is for 70% of the time to be billable to our customers.

    Key Responsibilities:

    • Reviews and monitors upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity and to meet the needs of the customer
    • Conducts regular meetings with technicians and helpers on such matters as reviewing past performance and areas of concern; conducting training on lead generation; customer service, and company products and services; reinforcing safety rules and practices, and current and future goals and objectives.
    • Assists technicians with major, unusual or difficult assignments and/or problems. Conducts quality-control review of assessments of completed work performed to ensure work is performed in accordance with company practices and processes, expected workmanship, and efficiency and effectiveness.
    • Trains employees on technical skills, company processes and procedures, and safety rules and practices
    • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
    • Ensures company property, vehicles, and tools are being used, maintained and properly accounted for
    • Represents the company professionally, honestly, and ethically in all business matters and activities
    • Ensures that the company vehicles are properly stocked, that defective warranty parts are returned to the branch and that vehicle standard stock is ordered/replenished as needed. As needed, completes material requisition forms and other related administrative activities.
    • Demonstrates leadership to the field staff in the areas of customer focus and customer service; following company policies, procedures, and processes; safety rules, procedures, and practices; and the implementation of company initiatives
    • Serves as a resource to the sales staff on technical issues regarding products and services
    • Assists the General Manager with administrative tasks and other duties as needed or assigned
    • As needed to meet customer needs, performs service, maintenance, and installation work
    • Performs similar/other duties as needed or assigned

    Desired Skills & Qualifications

    • High school diploma or GED with additional training and 5 plus years’ experience in HVAC technical training certification required
    • Demonstrated basic leadership skills
    • Demonstrated ability to train others in technical skills and effective customer service
    • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
    • EPA and safety certifications required
    • Advanced skills in servicing commercial heating, air conditioning, and ventilation equipment as well as related accessories
    • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
    • Proficient and able to operate all necessary tools and equipment to perform various service projects
    • Proficient at reading wiring diagrams and blueprints as well as troubleshoot problems with electrical, refrigerant, and duct systems on commercial HVAC equipment
    • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all commercial systems with no supervision
    • Proficient and able to install a basic duct fitting
    • Advanced skills in troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with no supervision.
    • Ability to calculate heat gain and loss on commercial buildings using approved methods
    • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
    • Effective and efficient time-management and organizational skills
    • Valid driver’s license with acceptable driving record
    • Available to work flexible hours and on-call shifts as needed
    • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
    • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
    • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
    • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
    • Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

  • 4 Days Ago

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Experienced Field Service Equipment Engineer
  • Principal Service Solutions
  • Boise, ID FULL_TIME
  • Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at compan...
  • 25 Days Ago

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Field supervisor
  • Retail Odyssey
  • Idaho Falls, ID FULL_TIME
  • Summary : Field Supervisor Full Time At our Company, we grow People, Brands, and Businesses! If you enjoy field sales, retail merchandising, and leading a dedicated retail team, then our Field Supervi...
  • 17 Days Ago

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Field supervisor
  • Advantage Solutions
  • Idaho Falls, ID FULL_TIME
  • Field Supervisor Full Time Job LocationsUS-ID-Idaho Falls US-UT-Ogden US-MT-BozemanPrimary Posting Location : CityIdaho FallsPrimary Posting Location : State / ProvinceIDPostal Code83401Primary Postin...
  • 17 Days Ago

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Field supervisor
  • Advantage Solutions
  • Boise, ID FULL_TIME
  • Field Supervisor Full Time Job Locations US-ID-Boise Primary Posting Location : City Boise Primary Posting Location : State / Province Postal Code 83709 Primary Posting Location : Country Requisition ...
  • 1 Month Ago

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Field supervisor
  • The Retail Odyssey Company
  • Idaho Falls, ID FULL_TIME
  • Field Supervisor Full Time At our Company, we grow People, Brands, and Businesses! If you enjoy field sales, retail merchandising, and leading a dedicated retail team, then our Field Supervisor opport...
  • 1 Month Ago

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Field Service Supervisor
  • KMA Human Resources Consulting
  • Readsboro, VT
  • GWI Field Services Supervisor Readsboro, VT Region We are working with our client GWI in seeking a Field Services Superv...
  • 3/28/2024 12:00:00 AM

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Senior Field Service Supervisor
  • Carrier
  • Canton, MA
  • Country: United States of America Location: CAM69: ALC - Mass (Canton) 95 Shawmut Road , Canton, MA, 02021 USA Carrier i...
  • 3/28/2024 12:00:00 AM

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Field Service Supervisor - Power Gen
  • Cummins
  • Bakersfield, CA
  • Field Service Supervisor - Power Gen Description Field Service Supervisor - Power Gen Our culture believes in POWERING Y...
  • 3/28/2024 12:00:00 AM

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Commercial Construction - Field Service Supervisor
  • Barrier Companies
  • Denver, CO
  • The Field Supervisor will provide hands on leadership for Inspectors and Technicians on a daily basis. The Field Supervi...
  • 3/28/2024 12:00:00 AM

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Field Service Supervisor
  • AGS - American Gaming Systems
  • Oklahoma City, OK
  • Job Overview The Field Service Supervisor is responsible for all field service operations for the region assigned. Provi...
  • 3/27/2024 12:00:00 AM

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Field Service Supervisor
  • Veolia
  • San Francisco, CA
  • Job Details Company Description Veolia Group aims to be the benchmark company for ecological transformation. With nearly...
  • 3/27/2024 12:00:00 AM

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Field Service Supervisor
  • EFCO Corp.
  • Kent, WA
  • We believe in rising to a challenge, creating a vision, and providing a solution. We believe in dedication, hard work, a...
  • 3/25/2024 12:00:00 AM

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Capillary Field Service Supervisor
  • ELS Administration LLC
  • Midland, TX
  • SUMMARY OF ESSENTIAL FUNCTIONS: The purpose of this job is to schedule and oversee the Capillary Field Technicians, crea...
  • 3/25/2024 12:00:00 AM

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Supervisor jobs
$58,504 to $81,785

Field Service Supervisor in Gainesville, FL
Support field service team in providing outstanding client service.
January 08, 2020
Field Service Supervisor in Davenport, IA
Delegate work assignments effectively to field service staff to meet service goals.
December 04, 2019
Field Service Supervisor in Petaluma, CA
An opportunity has arisen for a Field Service Supervisor to be based at our Gloucester head office.
December 11, 2019