Field Service Representative - Copy Machines jobs in Pomona, CA

A high net growth company is currently seeking a competent and detail-oriented Customer Service Representative to work full-time. The ideal candidate will work effectively and independently in a very fast-paced environment.

Our company offers a long term career opportunity with rewarding benefits as we operate 24hrs.

We are seeking an individual who has an upbeat attitude, truly cares about doing a great job each day, and is committed to providing our customers with the best service possible.
You must have excellent verbal and written skills. You must also have problem-solving and analytical skills and be comfortable dealing with customer deadlines and demands.

Essential Functions:

• High volume of Inbound / Outbound calls
• Proper handling of incoming orders via fax, email and phone
• Distribution of orders according to shipment date
• Resolving customer complaints/concerns in a timely manner
• Invoicing by route according to dispatch schedules

Qualifications:

• 2 years of customer service experience (Preferred)
• Proficient Microsoft Office Suite
• High School Diploma or Equivalent
• Prior customer service experience in the produce industry is a plus
• Bilingual (English / Spanish)(Preferred)

Shift Needed:

6:00pm - 12:00am

Sunday - Friday

Wednesday & Saturday Off

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Evening shift
• Night shift

Work setting:

• In-person
• Office

Application Question(s):

• Are you available to work every Sunday?
• Are you available to work 6:00 pm to 12 am?
• Are you available to work Full Time?

Education:

• High school or equivalent (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person