Field Service Representative - Copy Machines jobs in Pasadena, CA

Field Service Representative - Copy Machines installs, repairs, and maintains photo copy machines at customer sites. Ensures product runs at optimal levels and identifies needs for parts or machine replacement. Being a Field Service Representative - Copy Machines trains customers in product usage. May have to complete an apprenticeship and/or formal training in area of specialty. Additionally, Field Service Representative - Copy Machines requires a high school diploma. Typically reports to a supervisor or manager. The Field Service Representative - Copy Machines works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Field Service Representative - Copy Machines typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)

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Field service representative
  • Ricoh
  • Burbank, CA FULL_TIME
  • Job Description

    Come Create at Ricoh

    If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success.

    We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

    Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.

    We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information how it is collected, stored, managed, and shared to unlock the potential in every organization.

    We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future.

    If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

    Invest in yourself

    At Ricoh, you can :

    • Choose from a broad selection of medical, dental, life, and disability insurance options.
    • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
    • Augment your education with team member tuition assistance programs.
    • Enjoy paid vacation time and paid holidays annually.
    • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

    POSITION PROFILE

    Services and repairs a variety of company products and systems at customer locations usually within a specific geographic area.

    A Technology Service Support Rep is capable of handling a full workload in a standalone and or networked environment.

    JOB DUTIES AND RESPONSIBILITIES

    • Manages territory, inventory and customer relationships.
    • Demonstrates excellent technical and customer relation skills.
    • Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.

    Demonstrates technical expertise

    • Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment.
    • Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing functions.
    • Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
    • Demonstrates required digital competencies associated with assigned products and level assignment.
    • Completes technical training on new equipment as assigned.

    Manages territory

    • Effectively executes all required territory management and call handling procedures.
    • Works closely with sales partners to maximize equipment leads and upgrade opportunities.
    • Maintains and manages own parts inventory with a high degree of accuracy.
    • Adheres to territory back-up plans.
    • Completes all required administrative tasks in an accurate and timely manner.
    • Complies with all company policies.

    Customer Service

    • Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
    • Provides technical assistance to less experienced technicians.
    • Exhibits professional appearance and demeanor at all times.
    • Maintains productive, professional relationship with all company personnel.
    • Is positive and contributing team member.
    • Responsible for maintaining a "car stock" inventory.
    • Performs other duties as assigned.

    Job Description Continued

    QUALIFICATIONS (Education, Experience, and Certifications)

    Typically :

    • Requires journeyman level technical knowledge typically gained through completion of technical school and 2 years of related experience.
    • Requires a valid state driver’s license and minimum level of auto insurance coverage per company policy, as position entails extensive use of personal car while on company business.

    Ricoh is an EEO / Affirmative Action Employer Minorities / Women / Protected Veterans / Disabled.

    Last updated : 2024-03-24

  • 3 Days Ago

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Field Service Representative (California)
  • StandardAero
  • Los Angeles, CA FULL_TIME
  • Field Service RepresentativeBuild an Aviation Career You're Proud OfBuild your career with integrity by working at a company that doesn't just treat you like a number. You'll get the tools to do thing...
  • 17 Days Ago

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Copy of Cashier/Customer Service
  • Kreation Juicery Inc
  • Los Angeles, CA FULL_TIME
  • DescriptionFull-Time / Part TimeThe Customer Service/Cashier/Kleanse is a brand champion and an example of service, teamwork, and awesomeness. The role will support the Store needs by maintaining Krea...
  • 24 Days Ago

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Field Service Representative (6-month contract)
  • Banks Power
  • Azusa, CA FULL_TIME
  • We're currently looking for two Field Service Representatives. In this role, you'll prepare the vehicle for shipment, diagnose, troubleshoot, operate, assist with maintaining the vehicle, provide reco...
  • 10 Days Ago

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Field Service Technician (FT)
  • Flamingo Appliance Service
  • Burbank, CA FULL_TIME
  • We are seeking an Appliance Repair Technician to become part of our LA team! You will perform all repair, installation, and maintenance dues required by our customer. The Appliance Repair Technician’s...
  • 2 Days Ago

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Account Executive
  • Copy Solutions
  • Alhambra, CA FULL_TIME
  • You will be selling the leading edge technology to help businesses enter into the digital age with solutions that address security, mobile printing, cloud and productivity, many driven by apps. With s...
  • 20 Days Ago

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0 Field Service Representative - Copy Machines jobs found in Pasadena, CA area

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Field Service Specialist III
  • PHS Bio-Medical Services
  • Ontario, CA
  • Overview: Join our team of dedicated professionals who provide services and operational support to award winning hospita...
  • 3/29/2024 12:00:00 AM

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Field Service Specialist, Imaging
  • PHS Bio-Medical Services
  • Ontario, CA
  • Overview: Join our team of dedicated professionals who provide services and operational support to award winning hospita...
  • 3/29/2024 12:00:00 AM

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Field Service Representative
  • Sprudge
  • Los Angeles, CA
  • You are here: / Jobs / Field Service Representative About the role We are currently hiring for the LA Area, as well as d...
  • 3/29/2024 12:00:00 AM

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Client Relations Specialist
  • Likely Inc.
  • Pasadena, CA
  • About Us: Likely Inc is a leading company specializing in the design and manufacturing of bespoke packaging solutions. W...
  • 3/28/2024 12:00:00 AM

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Field Service Development Program
  • Veolia Water Technologies and Solutions
  • Pico Rivera, CA
  • Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an arr...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - PM
  • Invitation Homes
  • Pasadena, CA
  • **Customer Service Representative - PM** CAROUSEL_PARAGRAPH * Pasadena, California * Operations - Field * R263 ** Share ...
  • 3/27/2024 12:00:00 AM

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Quality Engineer Level IV
  • Technical Works Specialized Staffing
  • Arcadia, CA
  • Job Description Job Description Quality Engineer Level IV position available in Arcadia, CA Monday thru Friday - 7 am to...
  • 3/25/2024 12:00:00 AM

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Floater Member Services Representative II (Los Angeles and Ventura Counties)
  • Wescom Credit Union
  • Pasadena, CA
  • Please use Firefox or Chrome internet browser to complete this application Current Wescom Employees: Please visit the Ca...
  • 3/25/2024 12:00:00 AM

Pasadena is a city in Los Angeles County, California, United States, located 10 miles (16 kilometers) northeast of Downtown Los Angeles. The estimated population of Pasadena was 142,647 in 2017, making it the 183rd-largest city in the United States. Pasadena is the ninth-largest city in Los Angeles County. Pasadena was incorporated on June 19, 1886, becoming one of the first cities to be incorporated in what is now Los Angeles County, following the city of Los Angeles (April 4, 1850). It is one of the primary cultural centers of the San Gabriel Valley. The city is known for hosting the annua...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Representative - Copy Machines jobs
$55,114 to $61,917
Pasadena, California area prices
were up 3.2% from a year ago

Field Service Representative - Copy Machines in Fort Collins, CO
Based on our compensation data, the estimated salary potential for Field Service Representative Copy Machines will increase 16 % over 5 years.
January 14, 2020