Field Service Representative - Copy Machines installs, repairs, and maintains photo copy machines at customer sites. Ensures product runs at optimal levels and identifies needs for parts or machine replacement. Being a Field Service Representative - Copy Machines trains customers in product usage. May have to complete an apprenticeship and/or formal training in area of specialty. Additionally, Field Service Representative - Copy Machines requires a high school diploma. Typically reports to a supervisor or manager. The Field Service Representative - Copy Machines works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Field Service Representative - Copy Machines typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)
Job Description
Job title:
Customer Service Representative
Location:
Fall River, MA
Terms:
Full Time
Salary/rate:
Dependent on experience
Requirements:
80 hours bi-weekly
About us:
Pure Medical Equipment & Service is a locally owned provider of respiratory equipment. Pure Medical was established to change the current landscape of the DME industry by focusing on putting the patient first. We provide only the highest quality equipment to our patients along with personalized, unmatched service to our referrals and patients.
About the role:
Pure Medical is growing! The above Customer Service position is an exciting role that will focus on inbound/outbound calls, order processing ,and other basic customer service functions. As a Customer Service Representative(CSR) you should be proficient of all equipment & supplies provided by Pure Medical and uphold Pure Medical’s standard for excellence. Responsible for competently and efficiently performing all tasks relative to order processing, scheduling of setups and routine deliveries, be knowledgeable of Medicare guidelines, as well as commercial payor requirements. The ability to work toward meeting insurance requirements for all documentation is also crucial to be successful in this role.
Responsibilities:
Candidate requirements:
Pure Medical Equipment & Service (PMES) is an Equal Opportunity Employer. PMES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.”
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Education:
Ability to Relocate:
Work Location: In person
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