Field Service Rep. - Telecommunications Equip. jobs in Medford, OR

Description

Better Careers Start Here!

Join a company that fosters career growth through formal job training and strategic leadership development programs. The amazing career opportunities at Hunter Communications are fueled by our rapidly expanding, state-of-the-art fiber internet and world-class customer service.

At Hunter Communications, all employees are provided a rich benefit package including medical, dental, vision, disability coverage, life insurance, and an employee assistance program. We offer very generous vacation, sick, and holiday time off, a 401k program with a generous employer match, and numerous bonus opportunities.

As a Hunter Communications Field Technician, you’ll interact daily with our customers bringing them the latest in internet technologies. The ability to effectively communicate with customers and work with urgency is a must. Most of the work is outdoors so the right candidate will be comfortable working in inclement weather, while climbing/working from ladders, and should have experience with hand tools.

The Field Technician performs all responsibilities related to installing wireless, fiber, and COAX services. They perform maintenance and repair service for customers. Work is performed at single family homes, apartment complexes, and businesses ranging from small offices or restaurants to hospitals.  

This is a full-time position that will be placed on a rotating on-call schedule and may require weekend work as well as overtime.

Duties and Responsibilities

• Perform new wireless, fiber, and COAX installations, reconnects, upgrades and disconnects for internet and phone services.
• Install all services up to Hunter Communications standards and specifications. Installations could include relocating cable outlets, adding router and modems, interior and exterior wiring paths.
• Provide first-class customer service including detailed customer education on all products.
• Assist in training new Field Technicians (adjusted workload will be provided accordingly).
• Occasional out of town travel may be required.

Requirements

Minimum Qualifications

• Telecommunications experience preferred but not required
• Must pass a pre-employment drug screen
• Must have ability to be on call as needed, including nights and holidays
• Must maintain a clean driving record
• Additional qualifications as outlined in the regional Field Technician Tier Lists

Working conditions:

• Works inside buildings as well as outside in a variety of weather conditions.  
• Must be comfortable with heights, working while on a ladder as well as working in the extended bucket of an aerial bucket truck.
• Must be comfortable working in confined spaces, such as attics and basements.

Physical Requirements:

• Must occasionally lift and/or move up to 80 lb., lift and carry extension ladders up to 32’
• Ability to operate both electric and standard hand tools. 
• Frequent standing, walking, bending, crouching, crawling, climbing, and twisting for prolonged periods
• Use of hands and fingers, handle, and operate objects, tools, or controls and reach with hands and arms
• Specific vision requirements include close vision and the ability to adjust focus, ability to distinguish color in graphs, charts, etc.
• Must be able to communicate and be understood clearly; hearing ability requirements include ability to interact with employees and customers.

Hunter Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All offers of employment are contingent upon the successful completion of a background check and drug screening.