Field Service Rep. - Electronic Equipment provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Rep. - Electronic Equipment determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Rep. - Electronic Equipment develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Rep. - Electronic Equipment works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Essential & Primary Job Duties
Looking for someone with a minimum of 5 years in field heavy equipment service
with Diesel and Hydraulics Experience. Candidate should have knowledge of electrical diagnostics repair and own tools.
Able to complete diagnostics, troubleshooting, and complete appropriate repairs and rebuilds on Heavy Construction Equipment for a local dealer at offsite customer locations as well as in a shop environment.
CDL not required but must have a good driving record.
Reference and interpret service, parts, and diagnostic software to determine problems/malfunctions and to verify repair specifications and parts needed.
Meets time requirement guidelines (TRG) standards. Escalate unresolved issues for further research and assistance.
Accomplish repair by following parts ordering process, completing service reports, and giving appropriate verbal or written communication in email or service reports.
Tell Us About Yourself
We are interested in knowing the nuts and bolts of who you are as a technician, so tell us why you enjoy working on this type of equipment.
Tell us about the various equipment and systems that you have been troubleshooting.
We prefer candidates who have been exposed to a variety of systems and components such as hydraulic and electrical systems, diesel engines, fuel systems, and other related components.
Job Type: Full-time
Pay: From $27.00 per hour
Benefits:
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Work Location: In person