Field Service Rep. - Electronic Equipment jobs in Madison, WI

Field Service Rep. - Electronic Equipment provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Rep. - Electronic Equipment determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Rep. - Electronic Equipment develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Rep. - Electronic Equipment works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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FIELD SERVICE TECHNICIAN
  • Equipment Depot Inc.
  • Prairie, WI OTHER
  • Job Details

    Job Location:    Sun Prairie - Sun Prairie, WI
    Position Type:    Full Time
    Salary Range:    Undisclosed
    Job Category:    Skilled Labor - Trades

    Description

    POSITION SUMMARY:  

    Repairs and maintains electric, diesel, and gasoline industrial trucks and/or construction equipment by performing the following duties.

    ESSENTIAL FUNCTIONS 

    Reasonable Accommodations Statement 
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
     
    Essential Functions Statement(s) 

    • Reads work order and observes and listens to truck in operation to determine malfunction/diagnose the problem(s) 
    • Offers solutions to meet customer specifications; provide estimates when appropriate.
    • Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed.
    • Records complete repair description on work order, including the correct model and the serial number of equipment and record hour meter reading.
    • Obtains signature from a customer and communicates with customers on repair needs, or work that was completed.
    • Examines protective guards, loose bolts, and specified safety devices on trucks and makes adjustments.
    • Lubricates moving parts and drives repaired truck to verify conformance to specifications.
    • Represents Equipment Depot to customers.  Maintains the professional image of self and cleanliness (externally and internally) of the van at all times.
    • Tracks and schedules with operations, or service manager when service van is due for routine maintenance or has other service-related issues.
    • Works in a manner that protects customers, Equipment Depot, and the public.  
    • Returns paperwork to field service coordinator daily.  Includes work orders, fuel receipts, sublet invoices, etc.
    • Submits time cards by 9:00 a.m. daily.  If the technician is dispatched to a job from home, time must be called in and given to the service administrator over the telephone by 9:00 a.m. daily.
      #LI-SB1

    Qualifications


    SKILLS & ABILITIES 
    Education: High School Graduate or General Education Degree (GED)
     
    Experience:

    One to Three months related experience and/or training – and/or combination of education and experience.
    Computer Skills: To perform this job successfully, an individual must have knowledge of internet software.

    Certificates & Licenses:  Must have a valid driver’s license and clean driving record

    Language:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.   Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of an organization.

    Math:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions,  and decimals.   Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    Reasoning:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.   Ability to deal with problems involving several concrete variables in standardized situations. 
     

    WORK ENVIRONMENT 
    Work environment varies from office to job site to industrial locations 

    OUR CORE VALUES
    Passion to Perform – We are passionate to perform and focus on concrete achievements
    Trust to Act – We are empowered to act and act in a powerful way
    Act Responsibly – We are responsible for our actions and the consequences they have for our stakeholders and our environment
    Make it Fun! – We are serious about making work fun; it’s the way we do things

    An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


    The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

     

     

     

    #LI-SB1

    #LI-CR1

  • 7 Days Ago

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Instruments Field Service Technician (Medical Equipment)
  • The Walman Optical Company
  • Madison, WI FULL_TIME
  • Our Ophthalmic Instrument Division is currently seeking an experienced Field Service Technician for our WI Region. This position may be home based in the Madison/Milwaukee area. This is an excellent o...
  • 17 Days Ago

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Forklift Service Road Technician - Madison, WI
  • Fairchild Equipment
  • Madison, WI FULL_TIME
  • ABOUT FAIRCHILD EQUIPMENT Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, ...
  • 1 Month Ago

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Agricultural Diesel Service Technician
  • Mid-State Equipment
  • Columbus, WI FULL_TIME
  • About us This is your opportunity to work for a privately held Dealership that is serious about the career paths of our Technicians and treats employees like members of their family. We invest in trai...
  • 18 Days Ago

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Small Engine Service Technician
  • Mid-State Equipment
  • Columbus, WI FULL_TIME
  • JOB TITLE: Service Technician Small Engine/Light Industrial REPORTS TO: Service Manager JOB FUNCTION: Requires minimum supervision with some direction. Performs disassembly and assembly of components....
  • 18 Days Ago

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Service Technician (Experienced)
  • Midwest Petroleum Equipment
  • Madison, WI FULL_TIME
  • Senior Petroleum Service Technician Pay Range: Commensurate with experience Location: Remote tech in Madison, WI area The Midwest Petroleum Equipment team is rapidly expanding and is seeking a profess...
  • 1 Month Ago

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0 Field Service Rep. - Electronic Equipment jobs found in Madison, WI area

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Bankcards Customer Service Representative
  • Bankers Bank
  • Madison, WI
  • Bankers' Bank is a fast growing financial institution with over 1.4 Billion in assets committed to assisting community b...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Horace Mann Company
  • Madison, WI
  • **Customer Service Representative** **We’re motivated by the fact that educators take care of our children’s future, and...
  • 3/27/2024 12:00:00 AM

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Customer Experience Specialist- Remote
  • Pearson Lanka
  • Madison, WI
  • ease click here: http://www.pearson.com/careers/diversity-and-inclusion.html Pearson ** Pearson Customer Experience Spec...
  • 3/26/2024 12:00:00 AM

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Patient Access Representative - Hospital
  • UW Health
  • Madison, WI
  • Job Description Work Schedule: This is a full time, 1.0 FTE position. Shifts will be scheduled Monday through Friday bet...
  • 3/25/2024 12:00:00 AM

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Level III Technician, Tower
  • ADB Companies Inc
  • Madison, WI
  • To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company’s ...
  • 3/24/2024 12:00:00 AM

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Level II Technician, Tower
  • ADB Companies Inc
  • Madison, WI
  • To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company’s ...
  • 3/24/2024 12:00:00 AM

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Branch Office Administrator
  • Edward Jones
  • Madison, WI
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 3/6/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Madison, WI
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 3/5/2024 12:00:00 AM

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Rep. - Electronic Equipment jobs
$42,531 to $52,953
Madison, Wisconsin area prices
were up 1.3% from a year ago

Field Service Rep. - Electronic Equipment in Santa Rosa, CA
After a federal tax rate of 22% has been taken out, Field Service Rep.
December 23, 2019