Field Service Rep. - Electronic Equipment provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Rep. - Electronic Equipment determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Rep. - Electronic Equipment develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Rep. - Electronic Equipment works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
RICOH IS LOOKING FOR A FIELD SERVICE TECHNICIAN
POSITION PROFILE
Services and repairs a variety of company products and systems at customer locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload in a standalone and or networked environment.
JOB DUTIES AND RESPONSIBILITIES
· Achieves expected productivity levels associated with assigned workload and level of experience.
· Manages territory, inventory and customer relationships.
· Demonstrates excellent technical and customer relation skills.
· Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.
QUALIFICATIONS (Education, Experience, and Certifications)
Job Type: Full-time
Salary: $22.00 per hour
Expected hours: 32 – 40 per week
Experience level:
Work setting:
Application Question(s):
Experience:
License/Certification:
Work Location: On the road
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0 Field Service Rep. - Electronic Equipment jobs found in Louisville, KY area