Field Service Rep. - Electronic Equipment jobs in Eau Claire, WI

Field Service Rep. - Electronic Equipment provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Rep. - Electronic Equipment determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Rep. - Electronic Equipment develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Rep. - Electronic Equipment works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Service Advisor
  • Swiderski Equipment
  • Thorp, WI FULL_TIME
  • Cultivate Your Career With Swiderski Equipment!

     

    Swiderski Equipment, one of Wisconsin’s premier and long-established agriculture and construction equipment dealerships, is seeking an individual who has a passion for technology and customer service to fill our Service Connectivity Specialist role.  This position will utilize technology and connected services to assist the service manager in scheduling, quoting and managing service work. This person will play a key role in creating a positive customer experience through efficient, effective communication and knowledgeable, beneficial interactions.

    Come work for a team that feels like family and values what you do.  At Swiderski Equipment, the only thing better than our pay, is our people!  Come find out for yourself and apply today.

     

    What You’ll Get


    • A rewarding career where you have the ability to learn and grow with company paid training and development
    • A great benefits package (medical, dental, vision, 401K plan with company match)
    • A work environment where you feel like part of the family
    • The chance to work for a long-standing family business that is the best in the industry


    What You’ll Do:

    • Utilize technology programs in the service department, including machine data, fleet management notifications, error codes and service interval scheduling
    • Activate telematics and connected services subscriptions at point of sale for new machines that do not have agronomic data capture capabilities
    • Monitor telematics connections for alerts and error codes, along with pertinent machine data and properly communicate with service manager to proactively address alerts and codes
    • Monitor unit subscriptions to ensure subscriptions remain active and billing is completed correctly
    • Renew telematics subscriptions with customers for machines with no agronomic data
    • Collaborate with precision and technology specialists to ensure customer is trained to utilize machine data, portals and information
    • Coordinate scheduling of service contract, maintenance agreement and extended warranty work with the service manager
    • Answer customer calls for service work and assist service manager, as needed
    • Open and close work orders and regularly review orders to ensure timely completion and accuracy of work
    • Assist service and sales departments with quoting extended maintenance plans using manufacturer quoting tools and resources
    • Provide outstanding customer service to customers with detailed estimates for work required, as well as provide information on recommended maintenance intervals and service agreement options
    • Proactively expand product and business knowledge by studying and staying current on relevant industry and product information



    What It Takes:

    • Excellent customer service skills with ability to relate to customers and communicate well
    • Self-motivated with a positive attitude and ability to collaborate with a wide range of personalities
    • Extremely organized with the ability to manage various projects at one time with varying deadlines in a fast-paced work environment
    • Highly comfortable working on computers and able to learn and navigate software, programs and portals easily
    • Able to work flexible hours and support customers in season, as required
    • Must possess a valid driver’s license
  • 8 Days Ago

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Ag Service Technician
  • Swiderski Equipment
  • Thorp, WI FULL_TIME
  • Cultivate Your Career With Swiderski Equipment! Swiderski Equipment, one of Wisconsin’s premier and long-established agriculture and construction equipment dealerships, is seeking a full-time Service ...
  • 5 Days Ago

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Field Rep
  • Acosta Group
  • La Crosse, WI FULL_TIME
  • **Start your career with Premium.** \#WeArePremium **Field Rep** **General Information** **Company:** ACO-US **Location:** LA CROSSE, Wisconsin, 54601 **Ref #:** 65005 **Function:** Merchandising **Em...
  • 18 Days Ago

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Field Rep
  • Acosta Group
  • Eau Claire, WI FULL_TIME
  • **Start your career with Premium.** \#WeArePremium **Field Rep** **General Information** **Company:** ACO-US **Location:** EAU CLAIRE, Wisconsin, 54703 **Ref #:** 65098 **Function:** Merchandising **E...
  • 20 Days Ago

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Forklift Service Road Technician - La Crosse, WI
  • Fairchild Equipment
  • La Crosse, WI FULL_TIME
  • ABOUT FAIRCHILD EQUIPMENT Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, ...
  • 24 Days Ago

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Forklift Service Road Technician - Eau Claire, WI Area
  • Fairchild Equipment
  • Eau Claire, WI FULL_TIME
  • ABOUT FAIRCHILD EQUIPMENT Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, ...
  • Just Posted

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0 Field Service Rep. - Electronic Equipment jobs found in Eau Claire, WI area

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Field Service Technician/ Industrial Mechanic
  • Triad Service Center
  • Eau Claire, WI
  • Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the...
  • 3/28/2024 12:00:00 AM

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In - Store Assembly Technician
  • Apollo Retail Specialists
  • Eau Claire, WI
  • Cant stand being stuck behind a desk? Like working solo? Good with your hands? We have the perfect job for you as a Serv...
  • 3/28/2024 12:00:00 AM

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Sales Representative- Eau Claire
  • Beechwoodsales
  • Eau Claire, WI
  • ** Sales Representative- Eau Claire** **Job Category****:** Sales **Supervisor****:** Michael Sorensen **Requisition Num...
  • 3/28/2024 12:00:00 AM

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Inside Sales Representative Job
  • Energy Central
  • Eau Claire, WI
  • **Location:** **Rqd Education:** **Rqd Experience:** 2 - 5 years Location(s): WI - Eau Claire; CO - Denver * Quarterly s...
  • 3/28/2024 12:00:00 AM

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Branch Supervisor
  • Van Meter
  • Eau Claire, WI
  • Description *Could be located out of Eau Claire or La Crosse* Summary: The Branch Supervisor is a working Supervisor tha...
  • 3/27/2024 12:00:00 AM

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Industrial Athletic Trainer
  • Marshfield Clinic Health System
  • Eau Claire, WI
  • Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job...
  • 3/27/2024 12:00:00 AM

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Inside Sales Representative Job
  • Xcel Energy
  • Eau Claire, WI
  • ** Inside Sales Representative Job** Location(s): WI - Eau Claire; CO - Denver **Position Summary** The Inside Sales Rep...
  • 3/27/2024 12:00:00 AM

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Retail Customer Service Specialist
  • Sherwin-Williams
  • Eau Claire, WI
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholes...
  • 3/11/2024 12:00:00 AM

Eau Claire is located at 44°49′N 91°30′W / 44.817°N 91.500°W / 44.817; -91.500, (44.8146, −91.4927) approximately 90 miles (145 kilometers) east of Minneapolis and St. Paul, Minnesota. The city is located on the northern fringes of the Driftless Zone. The city was founded near the confluence of the Eau Claire and Chippewa rivers as three separate settlements. The main section of downtown is on the site of the original village, where Stephen McCann, in partnership with J. C. Thomas, put up three buildings in 1845. Although these structures were erected to establish a claim to the land they s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Rep. - Electronic Equipment jobs
$41,555 to $51,738
Eau Claire, Wisconsin area prices
were up 1.3% from a year ago

Field Service Rep. - Electronic Equipment in Santa Rosa, CA
After a federal tax rate of 22% has been taken out, Field Service Rep.
December 23, 2019