Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Field & Fire Café is seeking a creative, yet systems driven Pastry Manager for our pastry department. Join a team that cares about making the highest quality products. Work with regional, organic flours and local produce from Michigan farms. Everything in our bakery is handmade from scratch from start to finish. We are looking for an independent, self-starter who has attention to detail, vision, drive and a strong work ethic. This position comes with freedom to develop new items and grow the business.
This is a salaried, 40-hour week position, with longer hours required during the holiday season. Pay is commensurate with experience. Weekend hours required. This is a very early morning shift, generally 2am-10am.
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