Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the New Castle, DE area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail / industrial locations. Technicians will also install, and service grease containment units used in conjunction with deep fryers. This position would utilize a company vehicle regionally and therefore require a valid, good standing driver’s license.
Morrison Industries, a parent company of Triad is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and so much more. This company is family owned and offers over 65 years of service to our strong customer base.
The position would be primarily Monday-Friday, averaging 40 hours a week. Vehicle, laptop, cell phone, PAID TRAINING provided.
Starting Pay Range: $18-$24.
Our Technicians Typical Duties, Tasks, and Responsibilities:
Extra
Our Competitive Fulltime Benefit Package Includes:
As this is a mobile position, our Field Service Mechanic / Technician can be based out of many cities around the New Castle DE area.
Find out more: www.triadservice.com