Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Mission Manager Inc. helps saves lives and property by enabling first responders to operate more efficiently and effectively. Our web-based software provides search and rescue, fire-fighting, law enforcement, emergency management and community activity organizations with tools that help with team member resource management, event planning and control, communication and documentation. We are proud to serve those who serve us.
Mission Manager seeks an experienced independent Field Sales Representative to drive sales of its Mission Manager cloud-based software platform.
The position will be based in and serve as Mission Manager’s business development and sales resource throughout the Southeastern United States (FL, GA, AL, MS)(respectively, the “Territory”).
Mission Manager offers a performance based compensation package which includes competitive commission, expense reimbursement, and equity participation plans.
Mission Manager Inc. is an equal opportunity employer
Qualified applicants should submit a resume and cover email including salary history to jobs@missionmanager.com noting Independent Field Sales Rep and the Territory in the subject line.
Website: www.missionmanager.com
Headquarters: 970 West Valley Parkway #708, Escondido, CA 92025