Field Service Engineer jobs in Waterbury, CT

Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Field Service Engineer II or III
  • ABS LLC
  • Bristol, CT FULL_TIME
  •  Roles and Responsibilities
    This position will report to the Director of North American Field Service, Screening Technologies.  May lead and direct the work of others, with a wide degree of creativity and latitude expected.     

    General roles and responsibilities to include: 
    • Respond to and facilitate the repair of diagnostic equipment that has failed at the customer site.
    • Provide direct technical phone support to customers.
    • Work with immediate manager to ensure appropriate Service Call escalation measures are implemented, in the event a customer remains down more than 8 hours after initial service call.
    • Provide Preventive Maintenance (PM) Inspections for “Warranty” and “Service Contract” customers.
    • Must possess strong management skills in assisting immediate manager with service call, installation and preventive maintenance coordination and scheduling.
    • Strong ability to communicate and work cross functionally with Sales, Quality and upper management to ensure all Quality System goals are met and maintained.  
     Competency Requirements:
    •  6-8 years of experience in the field of Medical Device / Diagnostic equipment service is required.
    • 4-5 years of experience with Olympus / Beckman Coulter Diagnostic analyzers or equivalent Immuno-Assay analyzer is preferred.
    • Associate / Technical School degree preferred.
    • Demonstrate a proven ability to diagnose and resolve problems on sophisticated analytical instrumentation.
    • Experience with Mass Spectrometry Instrumentation is a plus.
    • Excellent verbal and written communication skills with experience in dealing with customers in a positive and professional manner.
    • The ability to read, interpret and analyze component block diagrams, assembly drawings and wiring diagrams is required.
    • Ability to prioritize Service Requests and Preventive Maintenance schedules.
    • Must be skilled in the use of a computer to complete service call inputs/outputs.
    • Ability to multitask and work on several projects at the same time.
    • Olympus/Beckman Coulter or other clinical chemistry system: 2 years (Required).
    • Medical device/diagnostic equipment: 4 years (Required) 
     
     OTHER REQUIREMENTS:
    •  Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
    • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
    • Must be able to lift and carry up to 50 lbs.
    • Must be able to talk, listen, and speak clearly on the telephone.
    • Willingness to travel: 70% (Required).
    • Work Location: Remote/Traveling  

    Salary:  Commensurate with experience 

    Flexible work from home options available.

  • 11 Days Ago

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Field Service Technician
  • Hydro Service & Supplies, Inc.
  • Middletown, CT FULL_TIME
  • Company Overview: Hydro Service & Supplies is a leader in the design, fabrication, installation, and service of high purity water systems. What began as a small start-up company in 1967 is today an in...
  • 2 Days Ago

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Field Engineer III
  • HNTB
  • Rocky Hill, CT FULL_TIME
  • What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for so...
  • 2 Days Ago

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Environmental Field Engineer
  • Weston & Sampson
  • Rocky Hill, CT OTHER
  • Weston & Sampson is seeking a motivated environmental field engineer with 0-3 years of experience to perform environmental assessment, engineering design, and construction support tasks for environmen...
  • 1 Month Ago

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SCADA Field Engineer
  • Voltyx
  • Durham, CT OTHER
  • Overview Looking to POWER UP your career? Then come join a company that is helping usher in the next generation of Energy for our planet! As a NETA certified Independent Electrical Testing & Engineeri...
  • 26 Days Ago

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Field Office Engineer
  • AECOM
  • Rocky Hill, CT FULL_TIME
  • Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming s...
  • 1 Month Ago

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0 Field Service Engineer jobs found in Waterbury, CT area

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Customer Service Engineer
  • RightClick
  • Stamford, CT
  • Our client is an information technology services company that provides not only IT support, but consulting, managed IT s...
  • 4/25/2024 12:00:00 AM

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Field Service Engineer
  • LHH
  • East Haven, CT
  • Job Title: Field Service Engineer Location: East Haven, CT Salary: $80k - $110k The Field Service Engineer will handle v...
  • 4/24/2024 12:00:00 AM

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Project Engineer
  • Vortex Systems LLC
  • Enfield, CT
  • In partnership with Vortex Systems, based in Enfield, CT, Wynne Hires is interviewing immediately for a Project Engineer...
  • 4/24/2024 12:00:00 AM

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Infrastructure Engineer
  • Clarity Software Solutions
  • Madison, CT
  • Infrastructure EngineerAt Clarity, we pave the way to a seamless solution for healthcare document management for our cli...
  • 4/23/2024 12:00:00 AM

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Principal Infrastructure Engineer
  • The Michael's Companies
  • Hartford, CT
  • Principal Infrastructure Engineer page is loaded Principal Infrastructure Engineer Apply locations Irving-Irving Corpora...
  • 4/23/2024 12:00:00 AM

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Customer Service Engineer
  • Rightclick
  • Stamford, CT
  • Our client is an information technology services company that provides not only IT support, but consulting, managed IT s...
  • 4/22/2024 12:00:00 AM

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Project Engineer
  • Actalent
  • Carmel, NY
  • HIRING for an experienced PROJECT ENGINEER to join our team in Carmel, NY working on projects from conception to complet...
  • 4/22/2024 12:00:00 AM

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Project Engineer
  • Quantum World Technologies Inc.
  • Windsor, CT
  • Title: Project Engineer Location: Windsor, CT (Remote) Duration: Contract JOB Description: Roles & Responsibilities: Sup...
  • 4/22/2024 12:00:00 AM

Waterbury (nicknamed "The Brass City") is a city in the U.S. state of Connecticut on the Naugatuck River, 33 miles southwest of Hartford and 77 miles northeast of New York City. Waterbury is the second-largest city in New Haven County, Connecticut. As of the 2010 census, Waterbury had a population of 110,366, making it the 10th largest city in the New York Metropolitan Area, 9th largest city in New England and the 5th largest city in Connecticut. Throughout the first half of the 20th century, Waterbury had large industrial interests and was the leading center in the United States for the manu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Engineer jobs
$69,514 to $85,150
Waterbury, Connecticut area prices
were up 1.7% from a year ago

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Our latest research project, run in partnership with ServiceMax from GE Digital has take a deep dive into how the role of the field service engineer is evolving.
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