Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
COMPANY INFO:
Our client specializes in the design and manufacturing of high quality mechanical equipment. They provide innovative and competitive solutions to meet customer’s specific requirements. They also provide onsite services to customers such as maintenance, operations, technical assistance, and first article production.
JOB DESCRIPTION:
They are seeking an experienced Field Service Engineer to assist clients in the effective use of machinery for production purposes:
QUALIFICATIONS