Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
The Field Service Engineer is responsible for performing tasks associated with installation and/or maintenance of digital communication equipment. Field Service Engineers perform new customer installations, service calls, de-installations, and network maintenance, among other projects. The successful candidate must be driven to learn new technologies and be capable of mastering tasks quickly, self-starting and dedicated to being part of a team.
Perform installations of telecom dishes and antennas.
Installation of cameras; indoors, outdoors and on traffic/utility poles
Installation of wireless access points on non-penetrating mounts and inside of buildings.
Assemble and install non-penetrating roof mounts and wall mounts, cabinets and equipment racks.
Cabling installation (run and terminate cables, including Cat5/6, DC power (low voltage) and fiber), PVC / flex conduit installation.
Mount and align microwave/wireless radios from Cambium/Siklu/etc.
Install/configure/program other connectivity/networking equipment such as power supplies, servers, routers, switches, etc.
Understand and troubleshoot TCP/IP and networking issues.
Promptly respond to calls for service. Diagnose, troubleshoot, and repair equipment in an efficient and timely manner.
Experience and knowledge of AC and DC power systems including wiring of both types.
Proactively communicate realistic timeline expectations for assigned tasks.
Provide informational daily reporting on job progress and operational or maintenance issues.
Become the on-site technical resource for sub-contractors during new construction.
Assist in presenting, demonstrating, and proposing our products and services to prospective and current customers.
Collaborate with Design engineers and Sales Team to solicit, compile & prioritize market feedback for product development based on customer needs.
Attend pre-bid meetings and site walks as necessary.
Submit regular reports on work activities or other information as requested by management
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0 Field Service Engineer jobs found in Peoria, IL area