Field Service Engineer jobs in New Britain, CT

Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Field Service Engineer II or III
  • ABS LLC
  • Bristol, CT FULL_TIME
  •  Roles and Responsibilities
    This position will report to the Director of North American Field Service, Screening Technologies.  May lead and direct the work of others, with a wide degree of creativity and latitude expected.     

    General roles and responsibilities to include: 
    • Respond to and facilitate the repair of diagnostic equipment that has failed at the customer site.
    • Provide direct technical phone support to customers.
    • Work with immediate manager to ensure appropriate Service Call escalation measures are implemented, in the event a customer remains down more than 8 hours after initial service call.
    • Provide Preventive Maintenance (PM) Inspections for “Warranty” and “Service Contract” customers.
    • Must possess strong management skills in assisting immediate manager with service call, installation and preventive maintenance coordination and scheduling.
    • Strong ability to communicate and work cross functionally with Sales, Quality and upper management to ensure all Quality System goals are met and maintained.  
     Competency Requirements:
    •  6-8 years of experience in the field of Medical Device / Diagnostic equipment service is required.
    • 4-5 years of experience with Olympus / Beckman Coulter Diagnostic analyzers or equivalent Immuno-Assay analyzer is preferred.
    • Associate / Technical School degree preferred.
    • Demonstrate a proven ability to diagnose and resolve problems on sophisticated analytical instrumentation.
    • Experience with Mass Spectrometry Instrumentation is a plus.
    • Excellent verbal and written communication skills with experience in dealing with customers in a positive and professional manner.
    • The ability to read, interpret and analyze component block diagrams, assembly drawings and wiring diagrams is required.
    • Ability to prioritize Service Requests and Preventive Maintenance schedules.
    • Must be skilled in the use of a computer to complete service call inputs/outputs.
    • Ability to multitask and work on several projects at the same time.
    • Olympus/Beckman Coulter or other clinical chemistry system: 2 years (Required).
    • Medical device/diagnostic equipment: 4 years (Required) 
     
     OTHER REQUIREMENTS:
    •  Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
    • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
    • Must be able to lift and carry up to 50 lbs.
    • Must be able to talk, listen, and speak clearly on the telephone.
    • Willingness to travel: 70% (Required).
    • Work Location: Remote/Traveling  

    Salary:  Commensurate with experience 

    Flexible work from home options available.

  • 7 Days Ago

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Field Service Technician/ Industrial Mechanic
  • Triad Service Center
  • Waterbury, CT FULL_TIME
  • Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Waterbury, CTarea. Equipment that is commonly worked on are floor scrubbers, sw...
  • 1 Month Ago

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Environmental Field Engineer
  • Weston & Sampson
  • Rocky Hill, CT OTHER
  • Weston & Sampson is seeking a motivated environmental field engineer with 0-3 years of experience to perform environmental assessment, engineering design, and construction support tasks for environmen...
  • 1 Month Ago

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SCADA Field Engineer
  • Voltyx
  • Durham, CT OTHER
  • Overview Looking to POWER UP your career? Then come join a company that is helping usher in the next generation of Energy for our planet! As a NETA certified Independent Electrical Testing & Engineeri...
  • 22 Days Ago

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Field Office Engineer
  • AECOM
  • Rocky Hill, CT FULL_TIME
  • Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming s...
  • 1 Month Ago

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Mortgage Occupancy Field Inspector
  • GIS Field Services
  • Litchfield, CT FULL_TIME
  • GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
  • 2 Days Ago

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0 Field Service Engineer jobs found in New Britain, CT area

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Field Service Engineer
  • PrideStaff
  • East Haven, CT
  • Job Description Job Description We are looking to hire a Field Service Engineer in East Haven, CT. Direct-Hire! Shift: 1...
  • 4/23/2024 12:00:00 AM

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Lead Field Service Engineer
  • Carrier
  • Wallingford, CT
  • **Country:** United States of America **Location:** CAC38: CCS-Wallingford, CT 23-28 Village Lane Street, Wallingford, C...
  • 4/23/2024 12:00:00 AM

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Field Service Engineer
  • LHH
  • East Haven, CT
  • Job Title: Field Service Engineer Location: East Haven, CT Salary: $80k - $110k The Field Service Engineer will handle v...
  • 4/22/2024 12:00:00 AM

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Field Services Engineer
  • Milestone Inc.
  • Hartford, CT
  • Field Service Engineer: Northeast (Remote) Ideal location for the candidate will be between Shelton, CT and Boston, MAAb...
  • 4/22/2024 12:00:00 AM

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Trainee Field Service Engineer
  • Rise Technical Recruitment Limited
  • Southampton, MA
  • Trainee Field Service EngineerHomebased, covering the Hampshire (Southampton, Portsmouth and Chichester)33,500- 34,500 (...
  • 4/22/2024 12:00:00 AM

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Trainee Field Service Engineer
  • Rise Technical Recruitment
  • Southampton, MA
  • Job Type: PermanentJob Description Trainee Field Service EngineerHomebased, covering the Hampshire (Southampton, Portsmo...
  • 4/22/2024 12:00:00 AM

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Field Service Engineer
  • Schneider Electric
  • Hartford, CT
  • Great people make Schneider Electric a great company. Schneider's Field Service Engineers play an impactful role within ...
  • 4/20/2024 12:00:00 AM

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Field Service Engineer (Mechanical)
  • Ebm papst
  • Farmington, CT
  • Field Service Engineer (Mechanical) Department: Engineering Location: Farmington, CT This position is responsible for pe...
  • 4/20/2024 12:00:00 AM

New Britain is a city in Hartford County, Connecticut, United States. It is located approximately 9 miles (14 km) southwest of Hartford. According to 2010 Census, the population of the city is 73,206. Among the southernmost of the communities encompassed within the Hartford-Springfield Knowledge Corridor metropolitan region, New Britain is home to Central Connecticut State University and Charter Oak State College. The city's official nickname is the "Hardware City" because of its history as a manufacturing center and as the headquarters of Stanley Black & Decker. Because of its large Polish p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Engineer jobs
$69,645 to $85,309
New Britain, Connecticut area prices
were up 1.7% from a year ago

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Our latest research project, run in partnership with ServiceMax from GE Digital has take a deep dive into how the role of the field service engineer is evolving.
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