Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
We are looking for a Field Service Engineering to join our growing team. You will be responsible for properly managing customer accounts assigned by providing the hardware/software maintenance of stand-alone Agfa products and/or associated peripheral equipment.Major responsibilities centre on implementing timely, effective installation and repair services as well as ensuring customer satisfaction and the active promotion of all company offerings. Travel up to 90% of the time Monday - Friday
This position can be based in Missouri. This position requires travel up to 90% of the time Monday thought Friday travel commitment.
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