Field Service Engineer jobs in Lowell, MA
Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Field Service Engineer jobs
Field Engineer 4
- Abacus Service Corporation
-
Wilmington, MA
CONTRACTOR,FULL_TIME
-
JOB ID: 1352 (Open Positions - 1 )
Company Name
Client
Experience
0 - 40 Years
Job Site
N/A
Business Unit
Client
Organization Unit
All States (except California)
Job Category
Technician - LI
Date Range
Dec 6, 2023 - Jan 27, 2024
Hire Type
Contractor
Pay Type
Hourly
Standard Hours Per Week
40.00
Exemption Status
Non-Exempt
TECHNICAL SKILLS
Must Have
LOCATION INFORMATION
10 CORNELL PLACE, WILMINGTON, Massachusetts 01887
COST ALLOCATION CODE
Accounting Code
Cost Center Code
1 - Pinnacle
CUSTOM FIELDS
Client Reference ID Number
UIS2JP(phone number removed)
Client Project
Field Engineer
Remote Position
No
US Citizenship Required
No
MSP Owner
Pamela Augustus
JOB SUMMARY
This job req is subject to...
JOB DESCRIPTION
This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service
End Client: Client/Dell - Dell certifications are required once an offer is extended and prior to candidate starting work. These are free of cost to the candidate!
Fed Ex Address: 10 Cornell Place, Wilmington, MA 01887
Weekly Mileage: 250-350 per week
Vaccination Requirement : Vaccine is NOT required
Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard Client mileage.
Prescreen Questions: MUST HAVE ON TOP OF EVERY RESUME
1. How many years of Computer Hardware Repair Field experience do you have?
2. Within the last 2 years how many Motherboards have you replaced?
3. Within the last 2 years how many LCD's have you replaced?
4. How many years of experience do you have diagnosing Dell laptops and PC's?
5. Are you A Certified? (A certification is required by the client. Selected candidates who do not already have their A certification will have 90 days after their start date to become certified, or be subject to termination.)
Job Description:
As a Field Engineer 4, you will work in a highly directed environment.
Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
You will also perform other non-troubleshooting duties.
Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
Responsibilities:
PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
May perform routine installs, moves, adds and changes as part of a directed team, including:
Complex desktop and laptop break fix work
Whole unit replacement
Simple desktop printer fixes
Load software with a script
General Job Information:
Candidate will be taking PC hardware break fix calls at various locations.
Must have reliable transportation.
Must be able to pass drug and background screening.
Must be able to complete required product training.
Required Skills :
DELL Desktop PC,
Install/Support, Expert
A Certification
Screening Requirements:
Must be able to pass drug and background screening.
Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED!!!
DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer. Do NOT make any corrections to their answers regardless if they are right or wrong. If any questions are left blank or you do not add the general/technical questions to the resume, the resume WILL be rejected!
General Questions: MUST BE INCLUDED WITH RESUME SUBMISSION
Full Legal Name (name that appears in driver's license)
Are you eligible to work in the US?
What is your zip code of residence?
Do you have a working printer at home?
Extensive driving is a requirement of this position. Are you willing and able to drive 2 to 3 hours to deliver services to one of your customers?
This position requires a substantial amount of administrative work (via iPhone), such as real-time reporting of your time and location and documenting your activities in the ticketing system for each service call. Is this something you will have an issue with?
Have you ever worked for Client? If yes, please provide the dates and reason for leaving.
If your car breaks down, what is your backup plan forgetting to work or traveling to a customer to provide services? (Uber, Lyft or public transportation are not acceptable as a backup plan.)
Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30 pm). Are you willing to work late on short notice? (Overtime compensation will be provided as required by local, state, and federal law.)
Do you have a reliable computer and a high-speed internet connection at home that you can use for work?
The dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes. No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts. Are you willing and able to comply with this dress code?
Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes. Do you agree to complete the dell certifications before you start working?
- 11 Days Ago
Field Service Engineer II
- EMSAR
-
Ayer, MA
OTHER
- Job Details Level: Experienced Job Location: MA - Ayer - Ayer, MA Salary Range: Undisclosed Job Shift: Day Job Category: Skilled Labor - Trades DescriptionEquipment Management Service and Repair – EMS...
- 4 Days Ago
Engineer, Field Service
- Kovalus Separation Solutions
-
Wilmington, MA
FULL_TIME
- Field Service Engineer Location Wilmington, MA Onsite, Hybrid or Fully Remote Hybrid or Fully Remote Status Full Time Reports To Field Service Manager FLSA Status Non-Exempt Management Position No Com...
- 9 Days Ago
Field Service Technician
- Hobart Service
-
Burlington, MA
FULL_TIME
- Field Service Technician (FT) Company Description:Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Servic...
- 21 Days Ago
PT Field Consultant - Lowell, MA
- EXL Service
-
Lowell, MA
PART_TIME
- The CompanyCommercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspe...
- 24 Days Ago
Principal Field Applications Engineer
- Renesas Electronics
-
Lowell, MA
FULL_TIME
- Company DescriptionRenesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint in...
- 29 Days Ago
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0 Field Service Engineer jobs found in Lowell, MA area
Field Services Engineer
- Insight Global
-
Boston, MA
- This position is offered in Lake Forest, CA or Boston, MA! Position: Field Service Engineer Duration: 2-year C2H PR: $85...
- 4/19/2024 12:00:00 AM
Field Service Engineer - Boston, MA
- Danaher Corporation
-
Cambridge, MA
- Do you want to help advance scientific discovery, improving quality of life around the world? We do, too. Molecular Devi...
- 4/19/2024 12:00:00 AM
Field Service Engineer
- LISEGA, Inc.
-
Boston, MA
- Job Description Job Description Do you like travel and have a background in "hands-on" Mechanical Engineering? If you do...
- 4/18/2024 12:00:00 AM
Field Services Engineer
- Insight Global
-
Boston, MA
- This position is offered in Lake Forest, CA or Boston, MA! Position: Field Service Engineer Duration: 2-year C2H PR: $85...
- 4/18/2024 12:00:00 AM
Field Service Engineer
- Clear Engineering Recruitment
-
Boston, MA
- Field Service Engineer $72,000 - $97,000 *Package *Health/Vision/Dental *401k Boston Our client is in the market for a F...
- 4/18/2024 12:00:00 AM
Field Service Engineer
- Clear Engineering Recruitment
-
Boston, MA
- Field Service Engineer $72,000 - $97,000 *Package *Health/Vision/Dental *401k Boston Our client is in the market for a F...
- 4/17/2024 12:00:00 AM
Field Service Engineer
- Microport Navibot International LLC
-
Foxborough, MA
- Job Description Job Description Company MicroPort® was founded in 1998 in Shanghai, China, where a group of dedicated in...
- 4/16/2024 12:00:00 AM
Field Service Engineer -Urgently Hiring
- F2Onsite
-
Beverly, MA
- Job Description Job Description We are looking for an EXPERIENCED Field Service Technician to accommodate up to 150 mile...
- 4/15/2024 12:00:00 AM
About Lowell, Massachusetts
Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massachusetts disbanded county government in 1999. With an estimated population of 109,945 in 2014, it is the fourth-largest city in Massachusetts, and the second-largest in the Boston metropolitan statistical area. The city is also part of a smaller Massachusetts statistical area called Greater Lowell, as well as New England's Merrimack Valley region.
Incorporated in 1826 to serve as a mill town, Lowell was named after Francis Cabot Lowell, a local fi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Engineer jobs
$71,011 to $86,983
Lowell, Massachusetts area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
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