Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
IONNA Field Service Engineer
Job Title
Field Services Engineer
Location
TBD
Reports to
Service Manager
About IONNA:
Welcome to IONNA, the joint venture founded by seven global automotive leaders, including BMW, General Motors, Honda, Hyundai, Kia, Mercedes-Benz, and Stellantis. At IONNA, we're revolutionizing the EV charging landscape in North America by creating a high-powered charging network that's set to redefine the way we drive.
Our Mission:
We're on a mission to make EV charging reliable, accessible, and convenient. With a commitment to deploying a minimum of 30,000 chargers, we're shaping the future of electric mobility, exceeding industry standards and leading the charge toward a sustainable, zero-emission tomorrow.
Why Join IONNA:
Join IONNA and be a driving force in the EV revolution. Your journey starts here.
Position Summary
The EV Charger Service Engineer is responsible for technical support related to the corrective/preventive maintenance of EV charger in a specific geographic region, including but not limited to site safety, electrical/electronic system or device maintenance/repair/replacement, site field reports, and other duties as required to properly maintain and operate the site within the contractual requirements.
The successful candidate must be able to work independently with little to no supervision and will be required to work in the field under various conditions. Evening or weekend work is rare but may be requested for emergency response. Candidates must have a strong background in electrical maintenance and troubleshooting.
Responsibilities
Skills and Experience
IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs, comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location.
We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
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