Field Service Engineer jobs in Logan, UT

Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Depot and Field Service Technician
  • Haight Bey & Associates LLC
  • Ogden, UT FULL_TIME
  • Job Description and Duties

    We are looking for a self-starter Field Service Technician (FST) to deliver an unparalleled customer service experience to our internal and external customers around the world. The goal is to drive our organizations service success by improving customer satisfaction and maximizing customer retention all while increasing profitability of our service offerings. A Haight Bey FST must be able to work independently with little to no supervision, utilize sound judgment, and perform within the allotted schedule. In addition our FST must be able to manage service calls that require more time than anticipated and adapt without becoming frustrated or rushing through a job. He/she must also possess superb customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by their customers.

    · Provide service and customer support during field visits or dispatches

    · Develop work schedule based on managerial input and tie workflow to daily schedule

    · Perform with a high level of skill and professionalism all on site installation, repair, maintenance and test tasks

    · Diagnose errors (onsite and remote) or technical problems and determine proper solutions

    · Respond promptly to all customer inquiries via phone and email support

    · Effectively manage large amounts of data

    · Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

    · Keep records of customer interactions, process customer accounts and file documents

    · Follow communication procedures, guidelines and policies

    · Produce timely, highly detailed and exceptionally accurate service reports

    · Follow documented processes and procedures, and suggest and implement updates as necessary

    · Be motivated, provide feedback, and be on-time, all the time.

    Job Requirements

    · Ability to troubleshoot, test, repair and service a variety of technical equipment using electronic and hand tools.

    · Read and understand blueprints and electronic schematics.

    · Ability and willingness to safely perform all job functions in a variety of environmental conditions i.e. heat, Rain, snow, darkness, etc.

    · Willingness to learn new things and perform tasking’s that may be outside of the scope of this job description

    · Ability to work flexible shifts and to adapt to changing work schedules

    · Ability to travel up to 25% of the time

    · Familiarity with mobile tools and applications

    · Solid understanding of Microsoft office suite of products

    · Familiarity with ISO9001 related processes and procedures

    · Valid State Drivers Licensees with no accidents in past 3 years

    · Great oral and written English literacy (2nd language a plus)

    · Proven customer support experience

    · Strong phone/email contact handling skills and active listening

    · Be Customer-orientated and possess the ability to adapt & respond to different types of customer personalities

    · Ability to multi-task, prioritize, and manage time effectively

    · Familiarity with radio frequency (RF) components.

    · Ability to lift over 75lbs.

    Education/experience

    · Technical Degree or Certification and/or a combination of recent work experience with increased responsibility.

    · 1-3 years electro/mechanical trouble shooting experience.

    · Ability to obtain a DoD clearance (No criminal history)

    · Must be a US Citizen

    · Military Experience preferred.

    Job Type: Full-time

    Pay: $18.00 - $25.00 per hour

    Work setting:

    • In-person

    Experience:

    • electro/mechanical trouble shooting: 1 year (Required)

    Ability to Commute:

    • Ogden, UT 84401 (Required)

    Willingness to travel:

    • 25% (Required)

    Work Location: In person

  • Just Posted

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Field Service Lawn Technician
  • Jensen's Guaranteed Pest Control
  • Ogden, UT FULL_TIME
  • Jensen's Guaranteed Pest Control is now hiring! No experience required! We are rapidly growing and we are very excited to be looking for several phenomenal Technicians to join our team of Service Expe...
  • Just Posted

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Field Service Technician
  • Crown
  • Ogden, UT FULL_TIME
  • Responsibilities Troubleshoot, diagnose and repair Crown and all other makes of lift trucks. Perform all assigned planned maintenance on customer lift trucks. Maintain a service van and its inventory....
  • 2 Days Ago

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Field Service Technician
  • Qnergy Inc
  • Ogden, UT FULL_TIME
  • Description Job SummaryQnergy is a world leader in Methane Abatement solutions, powered by our highly reliable Remote Power Generators.Our turn-key solutions provide clean air, reliable electrical pow...
  • 1 Month Ago

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Field Service Technician
  • Vivint
  • Ogden, UT FULL_TIME
  • Job DescriptionWho we are:Power a brighter future together. One that is safe, smart and sustainable.At Vivint, we are dedicated to redefining the home experience with technology and services to create...
  • 1 Month Ago

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Field Service Technician I
  • NCR Voyix
  • Ogden, UT FULL_TIME
  • TITLE: Field Service Technician IGRADE: 6 POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY: Position SummaryAre you a Field Technician? Field Engineer? Service Technician? Or do you want to start a care...
  • 1 Month Ago

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0 Field Service Engineer jobs found in Logan, UT area

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Sr Quality Engineer
  • Action Technology Inc.
  • Ogden, UT
  • Full-time Office/Project No Remote/No Telework US Citizenship Required This position is for a Quality Engineer who will,...
  • 3/28/2024 12:00:00 AM

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Field Service Engineer - CNC Machine Tools
  • Swift Placement & Consulting
  • Ogden, UT
  • Job Description Job Description Some of the highest PAY in the industry!! (4 locations) Needed For LA, SF, Colorado, and...
  • 3/28/2024 12:00:00 AM

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Electrical Deputy Engineering Group Supervisor
  • Bechtel
  • Ogden, UT
  • Requisition ID: 274411 Relocation Authorized: National - Family Telework Type: Full-Time Office/Project Work Location: O...
  • 3/27/2024 12:00:00 AM

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Software Engineer I
  • conservice
  • Logan, UT
  • Location(s) 750 South 100 East, Logan, Utah 84321 Job Description Close Date 2/9/24 Established in 2000, Conservice is t...
  • 3/27/2024 12:00:00 AM

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Senior Software Engineer
  • conservice
  • Logan, UT
  • Location(s) 750 South 100 East, Logan, Utah 84321 Job Description Employer: Conservice, LLC Position: Senior Software En...
  • 3/27/2024 12:00:00 AM

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Systems Analyst
  • Centeva
  • Logan, UT
  • Systems Analyst Job Description Centeva is looking for qualified candidates that desire to take the next step in their c...
  • 3/27/2024 12:00:00 AM

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Metal Fabrication Project Engineer
  • Express Employment Professionals
  • Logan, UT
  • Job Description Job Description Express Employment Professionals are hiring for an experienced Project Manager a Metal F...
  • 3/26/2024 12:00:00 AM

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Fleet Lead Mechanic
  • Logan City
  • Logan, UT
  • Salary: $32.52 - $35.39 Hourly Job Type: Full-time Department: Public Works - Shops Location: Logan, Utah FLSA Status: N...
  • 3/25/2024 12:00:00 AM

Logan City, commonly referred to Logan, is a city in Cache County, Utah, United States. The 2010 census recorded the population was 48,174, with an estimated population of 48,997 in 2014. By 2050 the population of Logan is expected to double. Logan is the county seat of Cache County and the principal city of the Logan metropolitan area, which includes Cache County and Franklin County, Idaho. The Logan metropolitan area contained 125,442 people as of the 2010 census. and was declared by Morgan Quitno in 2005 and 2007 to be the safest in the United States in those years. Logan also is the locati...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Engineer jobs
$59,240 to $72,571
Logan, Utah area prices
were up 2.3% from a year ago

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